Business ProfileforKahler Grand Hotel

Filthy, awful service, thieves. The hotel room was filthy. There was body fluid dried on the bedside table, grime and filth in the room. They changed our room after the body fluid discovery- my daughter woke up, saw the body fluid dried on the bedside table. They charged my account for the stay. The second room was just as disgusting as the first. We have pictures of both rooms. Whole we were staying, we asked for simple things-extra towels, extra blankets, extra pillows. We never got them. We had to go to the desk. We were given dingy grey towels that had, at one point been white. We checked out of the hotel early the second day. I am a patient at the ************ Im immunocomprimised, the hotel made me sicker. I got physically ill due to the stay. When we were leaving, we passed the first room we stayed. The housekeeper was using the towels we had used to clean the restroom. We saw that. It was so gross. I paid the bill. I got a receipt. They held almost **** on my debit card for 5 days. Then, they charged me two more times-unauthorized charges under the Kahler Grand Hotel and then under the Marriott. I called the *************** They stated that the Kahler Grand Hotel, *********, ** was not a Marriott property. They are committing fraud! Something needs to be done.