Business ProfileforCommonBond Communities

There was a collection put on my credit for ******** I dispute it cause the amount was incorrect and lender page didn't make no sense the credit bureau removed it from my account. I went to Crestwood Apts 06/18/2024 to speak with the office about the balance that they are saying I owed she didn't know much about it and give me her regional manager (*********************) number, I got in hold with ************* and spoke with him about the balance he stated that he would remove $568.00 from the balance and would owe only $795.00 we agreed to a payment plan also. ************** stated that he would have the office manager call me so we could get things going. The office manager from Crestwood Apts calls me and states that no it's ********. I then agreed to meet her and still got no where she didn't do a payment plan for $795.00 like her regional manager told me over the phone just 15 minutes before she called me. I spoke to ********************* 06/18/2024 when we came to agreement of $795.00 we even spoke about me moving trying to find another place etc. ************** should be accountable for his agreement he made with me.