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Find a Location

Zumbrota Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Zumbrota Ford

      1660 S Main St Zumbrota, MN 55992-1416

    • Zumbrota Ford

      PO Box 128 Zumbrota, MN 55992-0128

    Business ProfileforZumbrota Ford

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and used cars. Auto repair shop. Quick Lane Service Center

    Products & Services

    According to the information provided by Zumbrota Ford, this company offers Ford auto and light truck sales, parts, accessories, tires and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Zumbrota Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Zumbrota Ford

        1660 S Main St Zumbrota, MN 55992-1416

      • Zumbrota Ford

        PO Box 128 Zumbrota, MN 55992-0128

      Location of This Business
      1660 S Main St, Zumbrota, MN 55992-1416
      BBB File Opened:
      4/11/1999
      Years in Business:
      25
      Business Started:
      3/10/1999
      Business Started Locally:
      3/10/1999
      Business Incorporated:
      1/15/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Zumbrota Ford Sales LLC
      Business Management
      • Mr. Steve Johnson, President
      • Kristin Johnson, Manager
      Contact Information

      Principal

      • Mr. Steve Johnson, President
      • Kristin Johnson, Manager

      Customer Contact

      • Mr. Steve Johnson, President
      • Kristin Johnson, Manager
      Additional Contact Information

      Fax Numbers

      • (507) 732-7775
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/21/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      bought a used car from them. I asked salesman if this car was in good shape and he said it would last me years, I would have no problems with it. So, I bought it, in February. first week i drove it I had problems with leaking oil, it also started leaking anti-freeze. I put oil and antifreeze in it and was hoping that would take care of it. I only leave my house once in a while, so I didn't drive it for a couple of weeks. When I drove it again the same thing happened? So, I decided to call the salesman that sold it to me. He said he would have a mechanic call me. I than waited two weeks and called him back since they didn't call me. He said he would have them call me that day. They did about four hours later. They said they would call when they had time for me to bring it in to the shop. I did not hear from them for three weeks, said I could bring car in on May 11, and they would see what the problem was. I brought it in, and they said that they had put the wrong oil pan on it and something else with the leak with the oil, the mechanic drove it around for two hours trying to get it to overheat. He ran my car out of gas, but it wouldn't overheat. So, I set up appointment to come in on May31. Brought car in fixed the oil leak and found out that it was over heating. They couldn't find me ride home so they told me to drive my car and they would call when I could bring in back in. that was May 31. They started arguing with me that I would have to pay to get my car fixed. Told me it would be $2600.00 or more. I said that it was not working when I bought it and I shouldn't have to pay for something that was their fault. July 13, another mechanic by the name of **** said he had to check into to see if the car wasn't working when I bought it. They had fired the mechanic that worked on my car so they couldn't ask him. I said since he didn't believe me it was overheating that this was my fault and not there's. they have car and it will cost me over a thousand to fix.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andranette W

      1 star

      07/27/2022

      I bought a car in March it's been in the shop almost every month now the transmission is gone took my kids to the zoo and the car broke down at the zoo it won't even move the transmission is gone and they tell me that they sell cars according to your credit I knew that so I said you sold me a piece of lemon cuz I had piece of limit credit don't go there I don't recommend if you are not a seven or above credit score don't go there cuz you going to leave out with the lemon

      Zumbrota Ford Response

      07/28/2022

      Andranette, Im sorry your 2012 **** Fusion with ******* miles needs a new transmission. You bought the vehicle over a year ago and we have not seen you for regular maintenance. Im sorry that it did not last the way you hoped. We did do some free service work for you after a shop in ******* had done some less than reputable repairs. I appreciate your business but we cannot seem to make you happy. Like we talked yesterday, maybe it is best that you take your service business elsewhere. Im sorry we lost you as a customer.

      Customer Response

      07/28/2022

      If it had ********************************************************************************* no way because you told me you only sell cars going to your credit so my credit getting good enough yeah I know when Im say what I want to say on here because I feel like youre playing me and it is what it is and Im not the only person thats complaining about yall now that I see since Ive made my complaint is a whole lot of people coming out of it works oh yeah anyway have a nice day your business *****

      Local BBB

      BBB of Minnesota and North Dakota

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