Resort
Grand Crowne ResortsReviews
3 Customer Reviews
Review from William P
1 star01/25/2024
We went for a 1 hour presentation in 2013, that lasted 4 plus hours. At that point I would have signed my own death warrant to get out of there. I'm a ******* marine who has several disabilities including PTSD. We were told if we ever wanted to get out of the contract they would buy it back. We traded a fully paid off timeshare at ********************, **, plus monthly payments for 10 years, with maintenance fees, improvements, etc. The mortgage was paid off in 2023. If it was deeded property like they told us, where is the deed. We sent a certified letter to capital vacations/grand crowned resorts, requesting to exit our timeshare gracefully, cancelling the contract. No response from them. We have never used the timeshare and never will. My wife is on home hospice for lung cancer. I have advanced prostrate cancer, in treatment. We have stopped paying any more fees.Review from Gerald C
1 star11/08/2023
We were enticed into purchasing a timeshare with Capital after attending multiple sales presentations for a few years and speaking to various salespeople, who put us up in motels and sometimes gave us money. The meetings usually lasted between 60 to 90 minutes, yet I always said no. Despite my apparent lack of interest, Capital still pushed me to purchase the timeshare. Eventually, it fit within our budget, and despite still having some uncertainty, we decided to go through with the purchase. Since then, my family and I have been extremely dissatisfied with our experience as Capital shareholders. We have found too many restrictions on when we can visit and too many hidden fees associated with taking advantage of what was promised. It has been a primary source of frustration and regret for us.Now, they state they could've helped us if the board didn't place a moratorium on relinquishment requests. Ideally, this has nothing to do with us. It's not our problem. You're trying to entrap us with yet another year of BS fees. We want out as soon as possible and would appreciate more acknowledgment then a link that doesn't even work for information.Review from Ronald H
1 star09/26/2023
No stars charging Special Assessment Fees $380 for 2023 and $380 for **** on top of $450.68 and $99 base fee ( what it that ? ) managed by Capital Vacations. $1309.68 total bill . This is unacceptable!!! I need them to buy this back from me.
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