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            Business ProfileJohn Sinclair Nissan

            New Car Dealers

            Contact Information

            478 Siemers Dr

            Cape Girardeau, MO 63701

            Visit Website
            (573) 334-9611

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            478 Siemers Dr, Cape Girardeau, MO 63701
            BBB File Opened:
            10/9/2017
            Business Management
            • Tracy Barnett, Sales Manager
            Contact Information

            Customer Contact

            • Tracy Barnett, Sales Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/31/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a car from them and noticed it was leaking oil. I took the car back to them in end of March 2023 and they changed my oil and asked them was there anything else that needed to be fixed. They said only the brakes and that was it. I went back 3 weeks later because my car was leaking oil. I took it back to them and they said I blew 2 head gaskets and then they said my warranty was up. They knew it was my motor and they knew it when my warranty was good. I would like to get a new car, nothing less than what I have and within my price range.
            Read More
            Read 4 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Isabel A

            12/15/2023

            Report to John Sinclair nissan for preventing disablity people to have a trade in on used vechiles. I really dont care about negative equitity . They refused to let me do business no matter what the deposit is. I am deaf and i feel violated . I need a transporation on what i want , not what THEY WANT. Get a life. Discrimmation , teasing , play in the job . I cant even get a car for trade in with deposit money . This is immature. Posting this and ********** of ****** They just want money money money money money . Quess what they are warranted dealership with free parts when you want to have warranty covered and they still make profit no matter what . ( shocking )

            John Sinclair Nissan Response

            12/16/2023

            ****** first asked if we could do in house financing on a pre owned vehicle. ************************* is trying to trade in her ****** that ***************** $16,000 and the value was around $6,000. We explained to ****** that the pre owned vehicle she was trying to purchase would not work because the negative equity or she would need a down payment. However ****** would need to fill out a credit application to proceed and see what the lend says. We offered to try to see if a new vehicle would work, since new vehicle have rebates and special financing. ****** did not want to go that route. We are currently at a stand still because she has not filled a credit application out to proceed forward in the process. ****** was supposed to fill the credit application out online. We are happy to help but cannot help ****** obtain financing without ****** filling a credit application out.

            John Sinclair Nissan Response

            12/19/2023

            We still have not received a response if ****** wanted to fill a credit application out and try to purchase a vehicle. John Sinclair Nissan is willing to help, however we would need a credit application to move forward in obtaining financing.
            Read 1 More Customer Review

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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