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          Find a Location

          Socket Telecom, LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Socket Telecom, LLC

              2703 Clark Ln Columbia, MO 65202-2432

            • Socket Telecom, LLC

              PO Box 7716 Columbia, MO 65205-7716

            • Socket Telecom, LLC

              PO Box 7085 Columbia, MO 65205-7085

            • Socket Telecom, LLC

              5301 Veterans Memorial Pkwy Ste 103 Cottleville, MO 63376-2299

            Business ProfileSocket Telecom, LLC

            Internet Services
            Multi Location Business

            Contact Information

            2703 Clark Ln

            Columbia, MO 65202-2432

            Visit Website
            (573) 817-0000

            Customer Reviews

            1.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Socket Telecom, LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Socket Telecom, LLC

                2703 Clark Ln Columbia, MO 65202-2432

              • Socket Telecom, LLC

                PO Box 7716 Columbia, MO 65205-7716

              • Socket Telecom, LLC

                PO Box 7085 Columbia, MO 65205-7085

              • Socket Telecom, LLC

                5301 Veterans Memorial Pkwy Ste 103 Cottleville, MO 63376-2299

              Location of This Business
              2703 Clark Ln, Columbia, MO 65202-2432
              BBB File Opened:
              2/14/2000
              Years in Business:
              29
              Business Started:
              3/9/1995
              Business Started Locally:
              3/9/1995
              Business Management
              • George A. Pfenenger, President
              Contact Information

              Principal

              • George A. Pfenenger, President

              Customer Contact

              • George A. Pfenenger, President
              Additional Contact Information

              Fax Numbers

              • (573) 441-1050
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              26 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/23/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I got the service a few months ago and it is very unreliable. Always shutting down. And the internet speed is not as advertised.
              Read More
              Read 25 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gopal K

              08/22/2023

              I live on Rose ****** ************ Address is *************About three months ago, I got a letter from Socket saying they going to put cable line through my front yard to bring fast speed internet in the area. I was very glad, company is growing & trying to improve their services. Least I knew, they are going to completely mess up & ruin my yard. They dug up three big holes, left them for three weeks, finally someone came with cable roll & they started putting cable. After about two weeks they, very carelessly patched up the holes, and hurriedly put very patchy straw. I am sure they forgot to put some grass seed. With the result on almost four spots I have nothing growing except all kinds of weed. I am very disappointed and disgusted. I need my lawn back. Socket, please send somebody to come and look at it. What a shoddy job they have done. Hope to see somebody soon.GK Frustrated

              Socket Telecom, LLC Response

              08/23/2023

              Thank you for taking the time to reach out with this information. We apologize for any inconveniences the construction process has caused and understand your frustrations.To most effectively address your concerns, we have forwarded your information to our **************** Team and the appropriate contractors for review and investigation. A trouble ticket has been created in reference to this issue for tracking. For additional information or questions in regard to the ticket, please contact the Socket call center for further assistance.

              Socket Telecom, LLC Response

              09/01/2023

              Thank you again for reaching out to us in regards to your concerns. We did confirm that the equipment is not Socket or any of our affiliated contractors. It looks like there is a city project in the area for sidewalk construction that *** be related. No further action will be taken by Socket, but if you have questions or any further information that you would like to discuss, please contact us. Thank you again.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

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