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Business Profile

Mortgage Broker

Veterans United Home Loans
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Veterans United Home Loans's headquarters and its corporate-owned locations. To view all corporate locations, see

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Veterans United Home Loans has 62 locations, listed below.

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    Customer Review Ratings

    4.76

    Average of 1,172 Customer Reviews

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    Review Details

    • Willie G

      Date: 05/03/2025

      Veterans United (my team in particular) is an outstanding organization and is user friendly to any ********************** that is the market for a VA home loan. Class act and made the process as painless possible.

    • Peter W

      Date: 04/26/2025

      ****, ****** and the rest of the team were invaluable during this home buying journey. There are no realtors, or title companies locally and **** and crew stepped up to help us reach our goal of purchasing here in ********, ******. Thank you all and God bless.

    • Kirstin D

      Date: 04/26/2025

      This is the second time I have worked with Veterans United. They make the process easy and seamless.

    • Jennifer R

      Date: 04/07/2025

      These folks, Carma, ******** ******, ******. The whole team, they literally saved our lives. They gave us the opportunity to leave a dangerously run down home and into a new, healthy home where our family will thrive not just barely survive. They gave us a fighting chance to help my wife fight cancer in a healthy place.Veterans United, from start to finish worked with us every step of the way, and made the entire process so easy when we found our home we went from offer to close in just 3 1/2 weeks. Absolutely brilliant. From ****** who helped us get out credit where it needed to ***** and ******* who quick marched the loan process in short order, to ****** who even when facing a tornado watch and shelter warning still tried to help us sort out moving issues, only relenting at my urging to go now, be safe. I mean this is it folks, this is what having veterans back is about, not nice sounding platitudes and empty gestures, but boots on the ground work and dedication.Veterans United SHOULD be 100% endorsed by the ** because I doubt anyone else could have made this miracle happen. We love you all for what you've done for our family. We wish each of you only the absolute best!

    • Hunter B

      Date: 03/18/2025

      Everyone from my loan officer, realtor and rest of the team assigned to me was rich in knowledge and was willing to help every step of the way. A great experience. **** ******* and ******* ******** made this simple and easy.

    • Nicholas L

      Date: 03/11/2025

      The whole team stayed engaged throughout the process. I did not have a bad experience.

    • Isaac W

      Date: 02/13/2025

      Isaac W

      Date: 02/13/2025

      BBB whole house double digits wire VA united home loans vouchers consumer fraud ************* Alerts *** libraries 2025 ***************** labot fraud strategy identities archive vehicles registered insurance drivers Louisiana work force ********* Section 8 housing **** government waitlist fraud strategy HRBLOCK digital Domain diversions hard sweet and working on Dreams launching Public inspections Fox 8 live plus ************** updating computers tablets devices details Pilots and CoPilot passengers safety titles roles tru

      Veterans United Home Loans

      Date: 02/21/2025

      Hey *****,I want to make sure I understand your concerns and see how we can help. If you're open to it, Id love to connect you with a member of my client advocate team. You can reach us at ************** or [email protected],****** *., Client Relations Manager

    • Kristy J

      Date: 01/14/2025

      Our process from start to finish was 7 months long, and it was all delays on the builder's side. ***** **** and team worked relentlessly to ensure we could still close after a true nightmare of a process. I can't say enough about him and all the help we received from Veterans United!

    • Leslie R

      Date: 01/09/2025

      Leslie R

      Date: 01/09/2025

      Terrible!!! Once they found out I was a person of color they dragged their feet, wouldn't keep me updated on the progress of my loan and wouldn't return my calls. Do not use them even if you are a veteren. They are not associated with the government they don't like people of color.I only give them a 1 star because I had to.

      Veterans United Home Loans

      Date: 01/22/2025

      Hi Ms. ******** Im so sorry to hear about your experience and how youre feeling. This feedback is deeply concerning to me and to our entire team at Veterans United. The way youve described being treated is not reflective of our values or how we aim to serve those who have sacrificed for our country.Were committed to providing equal, respectful, and exceptional service to every Veteran and service member, period. Id love your assigned advocate the opportunity to learn more about what happened here so we can take a closer look into your concerns and address them appropriately. If youre open to sharing more, please reconnect with them. A voicemail was left on the number in our records as well as an email with all of their contact information. If we do not have the most accurate information on file please do reach out directly at ************** or ************************ take this kind of feedback seriously and truly want to make sure all our clients feel supported and valued throughout their homebuying journey.Sincerely,****** *., Client Relations Manager

    • Stacie G

      Date: 01/03/2025

      Veterans United was super efficient and easy to work with.

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