About

Local BBB:

BBB Serving Greater Missouri & Southern Illinois

BBB File Opened:

1/15/1999

Business Started:

6/18/1977

Business Started Locally:

6/18/1977

Business Incorporated:

5/13/1977

Type of Entity:

Corporation

Alternate Names:

MidwayUSA, Inc.

Midway Arms

Midway Arms, Inc.

Business Management:

Matt Fleming, President/CEO

Larry Potterfield, Founder

Brenda Potterfield, Founder

Adam Augustine, Vice President of Customer Service

Additional Information

Refund and Exchange Policy

Return Policy for MidwayUSA Brand Products
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We’re so confident you’ll love our “MidwayUSA” brand products that if you’re not completely satisfied with your purchase, you may return it for a refund or exchange within 90 days. After 90 days, our Limited Lifetime Warranty covers defects in materials and workmanship under normal use, for the life of every “MidwayUSA” brand product with proof of purchase. You may exchange it for an identical product or get MidwayUSA credit.

Return Policy for All Other Products
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If you’re not completely satisfied with your purchase, you may return products for an exchange or refund, at the original purchase price plus applicable sales tax, within 90 days of purchase.
-We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories.
-If a product is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt.
-Due to safety considerations, ammunition, blackpowder firearms, gunpowder, primers, and treestands may not be returned. In addition, products requiring fuel or liquid may not be returned once fuel or liquid has been added.
-Products shipping directly from the supplier must be returned directly to the supplier.
-Please contact the supplier regarding any warranty issues or return requests not eligible for return.
-For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a MidwayUSA credit, using the lowest price offered in the last 365 days plus applicable sales tax.

Other Resources

Bureau of Alcohol, Tobacco, Firearms & Explosives
244 Needy Rd
Martinsburg WV 25405
Phone Number: (888) 283-8477
www.atf.gov

Business Categories

Sporting Goods Retail, Online Shopping, Gun Dealers, Clothing, Gun Equipment, Hunting Gear, Gun Safes, Ammunition Reloading, Ammunition, Air Guns, Archery Equipment, Boots, Military Gear, Archery Supplies, Gun Store