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Find a Location

Plaza Motor Company has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Plaza Motor Company

      11910 Olive Blvd Creve Coeur, MO 63141-6730

      BBB Accredited Business
    • Plaza Motor Company

      11830 Olive Blvd Creve Coeur, MO 63141-6718

      BBB Accredited Business
    • Plaza Motor Company

      777 Decker Ln Creve Coeur, MO 63141-6703

      BBB Accredited Business
    • Plaza Motor Company

      11654 Olive Blvd Saint Louis, MO 63141-7002

      BBB Accredited Business
    • Plaza Motor Company

      951 Technology Dr O Fallon, MO 63368-2203

      BBB Accredited Business

    Business ProfileforPlaza Motor Company

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    48 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2010

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Products & Services

    Cars, SUV, Luxury Vehicles, Sports Car

    Business Details

    This is a multi-location business.

    Find a Location

    Plaza Motor Company has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Plaza Motor Company

        11910 Olive Blvd Creve Coeur, MO 63141-6730

        BBB Accredited Business
      • Plaza Motor Company

        11830 Olive Blvd Creve Coeur, MO 63141-6718

        BBB Accredited Business
      • Plaza Motor Company

        777 Decker Ln Creve Coeur, MO 63141-6703

        BBB Accredited Business
      • Plaza Motor Company

        11654 Olive Blvd Saint Louis, MO 63141-7002

        BBB Accredited Business
      • Plaza Motor Company

        951 Technology Dr O Fallon, MO 63368-2203

        BBB Accredited Business
      Location of This Business
      11910 Olive Blvd, Creve Coeur, MO 63141-6730
      BBB File Opened:
      5/1/1997
      Years in Business:
      43
      Business Started:
      5/1/1981
      Business Started Locally:
      5/1/1981
      Accredited Since:
      12/6/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Plaza Jaguar St Louis
      • Plaza Motors
      • Plaza Audi
      • Plaza Cadillac
      • Plaza Infiniti
      • Plaza Land Rover
      • Plaza Lexus
      • Plaza Mercedes Benz
      • Plaza Porsche
      • Plaza BMW
      • Plaza Fisker
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 6:00 PM
      Su:
      Closed
      Business Management
      • Ms. Kayla Sturgess, Human Resources Assistant
      • Mrs. Renee Jones, Controller
      Contact Information

      Principal

      • Ms. Kayla Sturgess, Human Resources Assistant
      • Mrs. Renee Jones, Controller
      Additional Contact Information

      Fax Numbers

      • (314) 301-1770
        Primary Fax
      • (314) 301-1725
        Other Fax

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      48 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Hello I recently purchased a used **** Mustang from Plaza Motors **** The Pick up date for the car was April 25. I was working ************************* as the sales representative and ***** was the service manager. I was originally told that the service of the car would be 2 days that it needed brakes, exhaust system and brake lights. The service department then said they also need to replace the water pump. 2 weeks later and many delays, I was now informed that the brakes were fine. After driving the car for less than 48 hours the brakes were not fine and needed to be replaced along with the rotors. This was according to ***** and a **** dealership. I brought the car back to Plaza Motors and explain this to ***** who said he did feel the brakes pulsating and I quote I will see what I can do and will call this afternoon. I have yet to hear back from him. At this point we decided that the brakes needed to be fixed for safety reasons. I have called and left a voice mail to the service manager, the general manager and many text to ******.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carla M

      1 star

      03/12/2024

      Took my Range Rover to have a sensor looked at to see if it was faulty, /they disabled my Range and tried to stick me with a $17000 thousand-dollar bill. ***** was the service advisor that I started out with, but I ended up talking with *** the service manager. I told *** that I thought the bill was too high. They had put on my bill that I needed 10 things done 8 of them needed immediate attention. They had put down that I needed an oil change and have and oil leak. I was just there to get an oil change in April of 2023, (let me be clear on something I only drive my vehicle to church on Sundays which is 20 minutes away from my home). When I told *** that I could not possibly need an oil change he put me on hold, I was on the phone with him. He put me on hold and to go and talk with the mechanic, which said that I really didn't need an oil change, he only put that down because he saw 2 drops of oil in the pan. There were 2 things that they wanted me to do concerning the oil the cost of these things was $4479.65, of course this included another oil change. (like really). I told *** that the only way my vehicle needed on of what they said was wrong is that it had never been serviced. *** looked up the service history for me and my vehicle his was response was "your vehicle is in excellent condition". I said to him then why is my bill $17000 Thousand dollar. He never answered the question. He said let him see what he can do. I did not speak with him until the next day. *** said that he talked to the sales manager, hat the sales manager said to give me $1500 hundred off, and only get 3 things done now and the cost will be $6707.00. Really, mind you according to them I still needed the other 7 things done. So, it went from needing 8 things done immediately to 3 things done immediately. *** also tries to use a scare factor, by telling me if I did not get the things done, I will need a new engine. I checked one star to post, but they do not deserve even a half star.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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