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Business Profile

Security System Monitors

Secure 24 Alarm Systems

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124 Customer Reviews

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  • Review from Rodrick M

    5 stars

    03/18/2025

    Great customer service. ***** was an awesome representative. Great work.
  • Review from Donna M

    5 stars

    03/18/2025

    Very happy with system! Tech was very knowledgeable and friendly. He helped me with my set up and didnt mind my on going questions. Highly recommend them.
  • Review from Ronald M

    5 stars

    03/18/2025

    I received very professional service from the technician. He answered all in any questions I had.. I would recommend this company to friends
  • Review from Paul D

    5 stars

    03/17/2025

    Timely communication, knowleagble tech who completed the job without any issues. Provided right level of service and training. Will recommend his service to anyone.
  • Review from Adam C

    5 stars

    03/15/2025

    Great set up that fit all my family needs. Technician was very helpful on and explained all services, and how to upgrade if we wanted to in the future.
  • Review from Robert K

    5 stars

    02/05/2025

    In todays world of talking machines on help desks which at no help Its nice to find guys like **** who are not only knowledgeable but have personality plus **** had the answers to my problems for the second time since my ADT Security system was installed Twice five Stars ++++= +++++ for ****
  • Review from Christine A

    5 stars

    02/04/2025

    Everything went through very efficiently and professionally. The installation service professional arrived right on time, he installed the whole system professionally and efficiently. When he was done he reiterated what he had told me how the system worked and how the remotes and inside key pad worked.. He was very patient and detailed with me, as (I had told him when he first came that I was computer illiterate and meant it) by the time he left I felt very comfortable with the workings of the system. I was not afraid of it like I was when I first encountered it. It has run very well since it was installed. I am very pleased with the system, the company and the service I have received and am very happy with the all that goes with it. The peace of mind that I have now is worth every ***** I have spent.
  • Review from Tamela T

    5 stars

    01/31/2025

    They were very professional and the installer explained everything. I felt very confident and comfortable with the system when he left. This is the best thing Ive ever done. Very very pleased!!
  • Review from An F

    5 stars

    01/31/2025

    Great! Tech was excellent. Very satisfied. Love the phone features
  • Review from Hilary D

    5 stars

    01/26/2025

    The tech was knowledgeable friendly and efficient. I am happy with the equipment

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