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Find a Location

Haines Construction, LLC has 1 locations, listed below.

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    Business ProfileforHaines Construction, LLC

    Construction Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Fenton, MO 63026-6709
    BBB File Opened:
    10/7/2021
    Years in Business:
    2
    Business Started:
    9/12/2021
    Business Started Locally:
    9/12/2021
    Business Incorporated:
    9/12/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Haines Construction LLC

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/05/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I hired *** ****** to complete a bathroom in January 2022. He did a beautiful job and used the photos to acquire more work. He flaked out a bit at the end to finish a final detail but he did return and finish. Fast forward to Jul2023. He contacted me to see if I needed anything done. I hired him to do some reno to another bathroom. He found mold and we had to change gears on the remodel. He remediated the mold and just about finished the tile. When he was about 80% done with his work, he asked for a final payment. Trusting him, I sent it. That was 6 weeks ago. He disappeared and never returned. He claimed to hurt his wrist. However, he would say he is showing up to finish and wouldn't. Nor would he call or text. Repeated calls and texts went unanswered. Occasionally he would respond and say the doctor told him he couldn't return to work, however, his actions were not tracking or lining up with this. I could tell he was receiving payment for other work on *****. I then gave him a final opportunity to return and make it right, to finish the work, and I demanded he do so. Still no answer and a no-show. After 6 weeks of a mess (see picture of what he left me) and massive inconveniences to my family, I have decided I have no choice but to hire someone to finish so I can move on with my life. He is finally responding now that I've had to hire someone else, and he is saying he cannot finish it because, as he says, I am hostile. I see this is a pattern with him and wish I knew this sooner. I trusted him. I paid him a total of $6k for this job and I have an unfinished and unusable shower and will have to pay someone probably another $1k to finish.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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