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Find a Location

Mr. Rooter of St. Louis has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMr. Rooter of St. Louis

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/2023

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumber

    Products & Services

    When you need fast, reliable plumbing services in the St. Louis metro area, turn to Mr. Rooter® Plumbing of St. Louis. Our local plumbers provide quality plumbing repairs, maintenance, and drain cleaning services. Our plumbers are honest, friendly, and always ready to deliver results. We respect your time and money by arriving promptly, finding lasting solutions, and providing accurate estimates.

    Business Details

    Location of This Business
    1741 Rudder Industrial Park Dr, Fenton, MO 63026-2018
    BBB File Opened:
    7/2/1997
    Years in Business:
    12
    Business Started:
    11/10/2011
    Business Incorporated:
    3/2/2017
    Accredited Since:
    5/25/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Tyler Watson, Owner
    • Andrew Tessmer, Marketing Manager
    Contact Information

    Principal

    • Tyler Watson, Owner
    • Andrew Tessmer, Marketing Manager

    Customer Contact

    • Tyler Watson, Owner
    • Andrew Tessmer, Marketing Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company was contracted to come to my home to fix a leak. during this process a water line was cut. When they came back for repair they tried to charge me $1,100 for this service.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cheryl B

    1 star

    03/26/2023

    Called for cleaning my sewer line. Would not provide a price in advance. Upon arrival, they told me the only way to clear the line was with a hydro blast type cleaning (without trying a standard method) at $750. Reluctantly I agreed, only to be told after 10 minutes of attempting to clear the line, that I needed $7000 in repairs. They presented me an estimate, with a 30% discount IF I signed immediately.Of course I did not. However they still charged me $750 for clearing the line! (Later, after complaining about the charge they refunded $150. That is still $600 for a service they didn't complete!)The customer service rep was so understanding and compassionate, I actually considered using them. Then I read the contract! There is a clause that allows the company to withdraw funds from your checking account if there are extra charges!! IF you decide to use this company, READ THE CONTRACT!A second estimate was $2000 less. I would avoid this company at all costs.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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