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Find a Location

McGrath Fulton CDJR has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMcGrath Fulton CDJR

    Car Dealers
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/16/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Auto Dealer

    Products & Services

    Auto Dealers, Used Car Dealers, New Car Dealers, Car Dealer, Dealership, Auto Parts, Auto Services, Auto Repair

    Business Details

    Location of This Business
    809 S Westminster Ave, Fulton, MO 65251-1275
    BBB File Opened:
    6/5/2023
    Years in Business:
    2
    Business Started:
    5/18/2022
    Business Incorporated:
    5/18/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • McGrath Auto Group of Missouri Inc.
    • McGrath Fulton Chrysler Dodge Jeep Ram
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Will Mulcahy, Owner
    • Mr. Kevin McGrath, President
    • James Shanks, General Manager
    • William Ludecke, General Sales Manager
    Contact Information

    Principal

    • Mr. Will Mulcahy, Owner
    • Mr. Kevin McGrath, President
    • James Shanks, General Manager

    Customer Contact

    • Mr. Will Mulcahy, Owner
    • Mr. Kevin McGrath, President
    • William Ludecke, General Sales Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I purchased a car form them a year ago and I do not have my lien agreement from the previous deceased owner. I've called and requested call backs but they are giving me the run around. they told me that they couldn't find my paper work. I cannot get my car legal at the dmv with out this information. last week I called and spoke to Kimberly and she told me that my car was payed off which is weird because Im still paying $385 monthly. Im at risk of losing my license because I cant register my car.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jaden P

    1 star

    05/04/2024

    I bought a vehicle from them in December of 2022 and when I first bought it the vehicle was never detailed and it needed oil change needed the tires plugged which was all supposed to happen when I bought the vehicle so I went to schedule a oil change and they said they couldnt get me in for a month so I had to drive to ************** and pay for the oil change and they never reimbursed me like they said they would I was promised 2 new tires never got those either only got them patched and they still never did the detail about 2 weeks later I had a problem with my electronic suspension and took it there multiple times they said it could be a bad fuse so I changed the fuse 3 times still had the problem and I then was experiencing problems with my steering it got hard to turn so I took it back and they said I had to pay like $800 to get the issue fixed even though I had all warranties for my vehicle with no type of explanation they just said it wasnt covered which is weird with bumper to bumper warranties it should cover everything except oil changed brakes spark plugs etc. but ***** had a very hard time with this dealership up until I sold this vehicle because of all the issues and the dealership never helped out. Even after I sold the vehicle I had some warranties that were still active and was wanting to cancel them and get my reimbursements like I was told I was able to get for those. They drug their feet on that which was about 5 months up until they were closing. I kept calling and going up there through out the whole time of that. They kept saying they had it and was waiting for another company to send the payment. Still havent revived the money that is owned to me. That is why I am making this complaint.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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