Business Associations
Owner-Operator Independent Drivers Association, Inc. (OOIDA)This business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
11/24/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Currently medical insurance through this corporation which was told to that is was full insurance. Im being stuck with 700.00 bills seeing a doctor because they refuse to payup. Been waiting on a call from the Medbin dept. Insurance was sold to me as a sham. I wnat the bills paid.Business response
12/19/2022
Consumer called and spoke with associates about his "insurance coverage". The coverage he has is the "basic minimum coverage" it is not health insurance and covers only basic preventative visits. The consumer was told this on 11/10 while in the phone with an associate. Consumer was upset and hung up when offered to be transferred to a supervisor. Associate relayed the situation to the supervisor after the consumer hung up. At that point the associates' supervisor ***** ****** called. He did not answer. Additional follow up calls were made on 11/10, 11/11, 11/15, no answer to calls, no voicemail set up.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.