Business ProfileforJoplin Transmission & Auto Center

In March of 2023 I left my car at Joplin Transmission. I was contacted by them about replacing my transmission in my vehicle. I gave verbal permission to fix the transmission. The transmission was repaired and payment was made. I drove the vehicle home and knew something was very wrong. I called Joplin transmission and they towed the vehicle back to Joplin. They then said the vehicle needed to be reprogrammed at the Toyota dealership; stating they had failed to do that before I picked it up. SO back to Joplin transmission with the vehicle. When completed I went back to pick up the vehicle and was advised I owed more money. I reluctantly paid this reprogramming and tow fee. Drove the vehicle home and nothing had changed. The vehicle was not fixed at all. Back to Joplin transmission a third time. I was told they would file a claim with everything would be covered under warranty. A new transmission was ordered from Toyota. The new transmission was on back order for quite some time. Finally the vehicle was repaired and I received a call from Joplin transmission stating that the vehicle was repaired HOWEVER I owed a 1,200.00 labor bill. After being told numerous times that everything was covered since the first transmission was faulty and needed to be replaced. I am officially filing a complaint about this bill. I was not at any point and time notified of any labor bill associated with this new transmission. I spoke with Tabitha from Joplin transmission about the bill and I would contact a lawyer and she said "Have fun with that" I do not feel I should be responsible for this bill. I was not notified and the reason Tabitha gave me was she did not hear or she misunderstood what the warranty paid for. At what point did she not hear them? What did she misunderstand? Again, I was never notified of this labor bill until the repair was finished. My receipts say "all repairs." First labor ticket says less than 1,200.00 Why the increase? ***** *******