Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartments

The Township Apartment Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromamy C

    Date: 05/17/2023

    1 star

    amy C

    Date: 05/17/2023

    Despite leaving the apartment cleaner than it was rented to me (I have video to prove it) I was charged for "cleaning" items that were already present when I moved in. Major maintenance issues were never fixed - window pulling away from frame of building letting in rain, snow and a steady breeze during the winter so cold we did not use that bedroom and kept the door shut so it would stay about 65 in the apartment. Also have videos of this. Hall bathtub would barely drain when I moved in - think 15 mins drain time for a quick shower, above ankle deep water. I ended up snaking the drain myself after request went unaddressed and pulling out gobs of hair that wasn't mine from the resident before.******* disposal broke, it was fixed but was missing a part causing a bad leak. After no word back, I ended up ordering the part and fixing it myself. Another leak under the sink went unadressed the entire time I lived there. Kept most of my deposit for "cleaning fees" and then what little was left ironically was exactly what my move out fees were - final trash, water, sewer, etc. Place is a scam and these are only a few of the items I could list. My email to the leasing manager expressing my frustrations went unanswered of course. I'm sure they will have a much different take based on slimy business practices but I've got all the photo/video evidence I need to prove any feedback from them as false.

    The Township Apartment Homes

    Date: 05/18/2023

    This is categorically false with proof through pictures and documentation. The tenant will also be receiving money back from a check that was cut on 5/10/2023.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.