Business ProfileforBlue Beetle Pest Control

We hired blue beetle to take care of a pest problem that had been misdiagnosed by other companies. We paid monthly for services and we had a treatment done under their direction for bed bugs in an upstairs bedroom. Blue beetle tore holes with a cutting device in our furniture downstairs in areas not to be treated. They caused several hundreds of dollars in damage. We were then told this was a mistake. They already know this, and do not deny it. Later we prepaid for a treatment they then said was unnecessary. When I questioned them about their diagnosis, they told me that they were unable to diagnose exactly what bug it was. But that the bugs we had were similar to others. I ended up paying another company to handle it. I did question Blue Beetle about bat bugs at one point because I had found a dead bat attached to the foundation of the home. They ran with that idea. Then they told me that we needed to cut a hole in the bathroom ceiling so they could access the attic to look for bat bugs. During the call they said that they could not get up into an attic or get on a ladder. They had me get estimates on the work that needed to be done to fix it all, just to drop the whole thing and stall me out. They continued to take money out of my account after I fired them and when I called the office, they said that they never had my bank information. A couple of days later I got a message that said that they had discontinued taking payments out of my account. I want my furniture fixed. I think the money should be returned for the treatment that we didn’t need. And I’d like the ceiling fixed in my bathroom as they said that they would do. They’ve changed managers a couple of times, and have been terribly inconsistent in doing what they say. They kept leading me on, like they were going to make it right. Over several emails they kept leading me on. I did get a bid on the ceiling. They do not respond. They should not be allowed to do this to their customers.