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            Business ProfileKey-In Auto Sales, LLC

            Used Car Dealers

            Contact Information

            1107 Burlington St

            Kansas City, MO 64116

            Visit Website
            (816) 702-0006

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1107 Burlington St, Kansas City, MO 64116
            BBB File Opened:
            11/8/2021
            Contact Information

            Customer Contact

            • John Burlington, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/08/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I purchased a vehicle from Key In Auto Sales for $2,500 - located at **** ********** *** ***** ****** ***** ** *****. I have the application for Missouri Title and License, Bill of Sale, Notice of Sale, Odometer Disclosure Statement and the Missouri Motor Vehicle Inspection receipt. I still have yet to receive my title and the owner, ****, is giving me the runaround.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Felechia V

            11/21/2023

            Bought a car from John Smith in October 2023. First of all it was not listed as prior salvage, but okay. There was a wobble when test driving so he took $400 off the price, as he said it probably needed an alignment. However, it ended up being much more costing us $1200 in suspension work. In the meantime we contacted him a week after the purchase about an oil leak. His mechanic told us the car needs a valve cover gasket. John told us he would have the repair done if we ordered the part. Then he told me he would order the part as it may be cheaper for him to do. We have been to his shop twice and no parts were ordered even though he told us to come in for the repair. I finally spoke with him confirming he had the part. However, we have been getting the run around on when to bring the car in. He is not responding to my calls or voice-mail. The communication is extremely poor with this establishment. And I'm sure this oil leak existed prior to us purchasing it and it was also not disclosed.

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            BBB of Midwest Plains

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