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          Business Profile

          Remodeling

          Lake Remodeling

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Remodeling.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On November 2023, he had a large ad in the ***** Press. I called him and he came out and told me for $11,000 he would have it done and he would need $3500 down payment. I wrote him a check that Sunday when he was here. He said when I come out to begin work he would need another $3500 and when the job is complete he would need $7,000. I never heard from him. He came out in late summer and said he was sorry that he didn&#**;t finish the job because he had been sick. &#**;I would like to be refunded my $3500 back.

          • Initial Complaint

            05/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            Gave contractor money. Contractor (***** ****) started project then refused to pay worker. Pay for lumber at tri County lumber in dixon. Contractors check bounced for lumber. We had to pay another 10,000 for lumber on our own. Contractor refuses to finish project and/or pay us what he owed us.

            Business response

            05/22/2023

            In response to complaint filed to BBB. Our agreement was for 33,000. of which22,000 had been paid. The customer had also paid for rent on skid loader and concrete saw as well as paying the returned check from *** ******* ******.
            One of the reasons, I don't want to pay the carpenter and 2 helpers because the don't know what they are doing and I will continue to refuse to pay these people because I am in a process of completing a job that this contractor took from Lake Remodeling.and will file a complaint with BBB and possibly filing a slander suite. All I ask from ***** is the completion date and how much labor has been paid.I feel that Lake Remodeling is responsible for completion of the project and the cost to run no more that 33,000. (It is already over that.)
            I will not be an open checkbook for any labor or materials since Lake Remodeling was fired from the job.
            **** **** ******************

            Customer response

            05/23/2023

            Complaint: 20049269

            I am rejecting this response because:

            Mr. **** has not reimbursed us any of our money that he took in order to complete construction of a garage. 

            Mr. **** has not used any of the money on our construction. 

            Mr. **** wrote a bad check for our lumber. 

            We would like the total amount returned. 

            Sincerely,
            ******* *****

          • Initial Complaint

            04/03/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            10/22/2022: Met with *****************, owner Lake Remodeling. He seemed to know the construction industry, had good ideas and claimed to have several teams of ************** He gave us a $12,500 estimate to complete the project and said the work would start after the foundation was poured. We agreed with his estimate and gave him a $4,000 check as a down payment.11/1/2022: WE Sent **** an email asking for the promised contract and start date. No action.3/3/2023: We sent **** an email requesting a start date.3/6/2023: **** left voice mail stating his representative would come by the next day to create a materials list and set a start date. No action.3/10/2023: *************************, ****** representative, arrived. He had not been briefed by **** and did not know what the project entailed. The project, as agreed with ****, was explained to ****** and he was given a copy of ****** estimate. ****** said he would contact **** on 3/11/2023 to find out when the foundation would be poured.3/18/2023: ****** called to determine if we had heard from ****. We had not. We asked and ****** said he would keep us informed. Based on his experiences with **** and ****** dealings with us, ****** said he was concerned about ****, his ethics, construction knowledge and honesty. ****** said that **** seemed to be using a ponzi scheme with his construction project. We told ****** that we were going to file a complaint with the ******** ************************* (AGO) concerning ****. ****** said we could use his name, experiences and provide the AGO his phone number (720) 829-2712.3/19/2023: We sent **** an email terminating our contract with him and instructing him to refund our $4,000 deposit in full. ****** said that when he came to our house on 3/10/2023, he was instructed by **** to create a materials list so **** could get a second $4,000 payment from us.3/24/2023: **** sent us an email stating that he would refund us our deposit "as soon as possible". No further action nor contact.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 2

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          16250 Highway B

          Lebanon, MO 65536-7644

          (573) 298-3434

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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