Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:08/03/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid for the concrete work in closing of the buying of my home.They have my $10,650 and are not finishing the job now. The Company did not quote everything we ask them to, now they keep putting me off and they're saying its gong to be October before they will start. The staff is rude. They dont want to give me a receipt.
Business Response
Date: 08/03/2024
We wrote an estimate for this house 3/20/24 while they were looking at purchasing it. We were scheduled to begin work 7/30/24 the homeowner called us 7/26/24 wanting to change items on the estimate that they've had for 4 months. We told them we could not do those changes in the same time frame that was originally scheduled and would have to reevaluate and reschedule. We have been paid $0 and have done zero work. There is absolutely zero truth to any of this complaintBusiness Response
Date: 08/03/2024
We have also reached out to the *********************** and informed her if this complaint is not removed for defamation and false accusations our attorney will be reaching out. She has not paid our company for any work. She was the one who called wanting to change things on the estimate And we told her we would have to reevaluate and reschedule the already scheduled work to possibly accommodate the new request. No work has ever been started beyond us writing the original estimate.Customer Answer
Date: 08/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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