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Business Profile

Bank

Bank of Missouri

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bank of Missouri's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bank of Missouri has 28 locations, listed below.

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    Customer Review Ratings

    1.16

    Average of 32 Customer Reviews

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    Review Details

    • Robert C

      Date: 03/12/2025

      The bank of Missouri will not offer a settlement offer joke

    • Donald P

      Date: 02/05/2025

      Received a letter stating starting 02/27/2025 that my Aspire Master Card issued by The Bank of Missouri will start charging a $15 account maintenance fee/$180 annually on a credit card that only has a $400 credit line. What a joke and scam by banks to use their credit card. I will take a hit on my credit rating when I can cancel the card due to this scam. Credit Bureau needs to not lower your credit score for closing an account.

    • Debra Z

      Date: 11/22/2024

      This bank and it's line of credit through Fortiva Retail Credit are listed as 1 star on here for good reasons!!! They give you a credit card agreement but then during the agreement that has already VERY high minimum payments, they add on additional fees, high fees at that, to make it even harder to get the balance paid off-and they only give you 30 days notice they are adding high additional fees!!! Do not use this card, or the Bank of Missouri, if you can go somewhere else, they are greedy and unethical!!!

    • Gary G

      Date: 11/14/2024

      This Bank is Affiliated with Concora Credit Filed a Complaint, Concora Credit with BBB PACIFIC WEST - FTC ************************ - Milestone Credit Card. Oct 2024 Thousands of Complaints ,from CONCORA CREDIT CUSTOMERS! Milestone, Destiny, Indigo - Credit Cards .Close your acct - No reason " Suspicious Activity? High Risk! A Scam to get High Annual Fee ! Hold on ur payments charge a Late Fee, Deny transactions! People across *** Receive " Mail Offers, and False and Illegal Advertising! Go to ****** Reviews and ****** Concora Credit ! Reviews on Reddit, Wallet Hub , Trust Pilot, BBB PACIFIC WEST ! All over *** THIS IS A BAD OPERATION.CLOSE THEM DOWN

    • Robert R

      Date: 11/13/2024

      I have a ********** card out of the bank of Missouri. I had a. Milestone card that I paid off because they closed my account after they did not accept my payment that I made from my debit card they said they do not take credit cards so I made sure I made it from my debit card. They have kicked it back several times and I paid that account off to come to find out that my ********** card is from the same bank and now a $900 loan has turned into over 1000 and, Ive made several payments and theyve kicked them back and also has closed this account also and put on my credit report ruing my credit bringing it from a 700 to a 590. I need to find out what I can do about this does anybody have any options? com thank you and have a great day

    • Cassie D

      Date: 11/12/2024

      Opened an account with Milestone credit card, and they sent me a card. Before receiving the card, theyd charged me $175 in annual fees. When I finally got my card and tried to activated it (2 days later), I was told they closed my account due to suspicious activity (nobody can explain what was suspicious, I literally hadnt even received the card and it had never been used) and that it couldnt be reopened. No explanation, just a hit to my credit and now I somehow owe $175 for their annual fee despite NEVER using the card even once.

    • Alison L

      Date: 10/07/2024

      I spent an hour on the phone trying to send a payment via ***** which the bank partners with so the only option is to go through the bank. The end result was ****** the bank manager was closing my ***** account for a year due to fraud on the only payment I have ever tried to send. ******** customer service and terrible business.

    • Brenda S

      Date: 09/06/2024

      I received an Aspire credit card from Bank of Missouri. I am currently behind 2 payments and yet they are harassing me constantly! I have called and asked for possible hardship and all they say is NOTHING THEY CAN DO! IN A 3RD WORLD COUNTRY KIND OF VOICE! How can a company not want to help you? I have other cards that lower interest rates, remove late fees, maybe hardship program to help the consumer! Not the Aspire card! They want to match your payment by 50% and then still charge you late fees, high interest and report to the *************. Still today they say they can't help me! This company and Missouri Bank should never be recommended! They should help us give them their monies. So sad

    • Mark L

      Date: 08/28/2024

      Bank of Missouri, through one of its affiliates, provides inferior, incomplete, inadequate service, and moreover, provides flimsy excuses to justify its inability to resolve issues rather than to offer to help find a solution. The credit card is their Milestone Mastercard, for which one pays an annual fee for the privilege to hold, but whose management is apparently outsourced, to whom they do not say, and whose customer service center is based overseas at what appears to be a Philippines call center where the agents, nor the supervisors, are able to provide adequate or timely replies, explanations, or resolutions. (For the record, a day after I called the card servicer to advise I would be traveling overseas for work and would be using the card, a transaction for several dollars at a convenience store was rejected. I called to ask if there was a problem with my card, and was told that the card was cancelled due to the detection of possible fraud, of which I was never notified, of which they could not tell me from whence the "fraud" came, and could only say that a new card would be sent in about two weeks. I called the actual Bank of Missouri to report the negative experience, and they said that there was nothing they could do, that I had signed their service agreement which allows them to conduct themselves vaguely, and that the lack of service was my problem, not theirs.) *********** is worse than paltry, the lack of disposition to help is egregious, and their excuse making is embarrassing. Whatever kind of operation they are running, it is not designed to support their customers except with the most basic of responses. Sincerely and emphatically, I would warn anyone away from not only soliciting this Milestone credit card, but to avoid doing business with such an unapologetically inept and shoddy bank like the Bank of Missouri. I have rarely had such disappointing service, and with a cavalier attitude to boot. Horrific experience.

    • Patricia P

      Date: 07/30/2024

      Y'all are wrong on this credit card because y'all are putting insurance and adding stuff to these insurance this credit card that I have 3 months ago I didn't know but 5:32 paid $100 it should have been 432 called a day to make a payment they claim my balance is 7:32 paid a hundred it should have been 6:32 when I finally got to talk to somebody they claim that I have insurance and AARP that is being added to to this credit card I do not and have not authorized any kind of insurance to be added or anything this card should have done been paid off you're more than willing to look at my file I have not been late I have not just paid the minimum payment I have paid $100 each time that I have done it and I am going to get in touch with the federal bureau because this is b******* y'all are ripping people off you know you ripping people off and at times are hard as it is anyway I feel like I have paid this card in full and I will not pay another dime on it

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