Customer ReviewsforBank of Missouri
28 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Patricia P
1 star07/30/2024
Y'all are wrong on this credit card because y'all are putting insurance and adding stuff to these insurance this credit card that I have 3 months ago I didn't know but 5:32 paid $100 it should have been 432 called a day to make a payment they claim my balance is 7:32 paid a hundred it should have been 6:32 when I finally got to talk to somebody they claim that I have insurance and AARP that is being added to to this credit card I do not and have not authorized any kind of insurance to be added or anything this card should have done been paid off you're more than willing to look at my file I have not been late I have not just paid the minimum payment I have paid $100 each time that I have done it and I am going to get in touch with the federal bureau because this is b******* y'all are ripping people off you know you ripping people off and at times are hard as it is anyway I feel like I have paid this card in full and I will not pay another dime on itReview from Patrick M
1 star07/17/2024
They cancelled my credit card because I paid it off in full and they didnt get a chance to charge interest !And by the looks of all the other reviews they are a scandalous company !Review from Paul T
1 star07/13/2024
My review is similar to ALL the others. They just told me I was signed up for autopay but missed a payment. When I questioned how the previous 6 payments went through and the current one did not theu THEN TOLD ME I WAS NOT SIGNED UP FOR AUTOPAY!!! They can't even get their facts straight. I'm also reporting them to the **** I'm going to reference these BBB reviews. 1/5 stars. ON 25 REVEWS! Looks like I'm NOT the only one that got taken advantage of and credit was impacted. THESE PEOPLE ARE CROOKS AND LENDERS LIKE THIS NEED TO BE SANCTIONED AND SHUT DOWN. It speaks VOLUMES that NONE of these reviews are even replied too. It's OBVIOUS they DON"T care and are planning on continuing scamming people since that's their MO apparently.Review from Deborah G
1 star05/17/2024
Do not, I repeat Do not get this card. I had this card for 3 years, I made faithful payments every month. I had 3 refunds put back on my card. The agent sent me over to the fraud department to close this card. I said, this issue is not a case for fraud. They closed that card and gave me a new card. I received my refund credit on my new card. I use my card. I had available credit left was $3.00. I get an email stating that I needed to pay $181.00 on my card. I looked at my Aspire app: credit limit is $650.00 and Im over my limit and says $831.00. I need to pay $135.00 to be under my credit limit. Uh, no this math isnt adding up and theres a mistake somewhere. I call. They couldnt understand WTF I was talking about, and started to rattle off my recent purchases. I stopped the agent, and said thats not what Im calling about. I told them something about your math is way off. Argument insued, and I called them morons and hung up phone. I called back again, ** determined to get this resolved. Well, gave me numbers to call fraud department, another moron and couldnt understand the problem. I was told to call investigations, another moron. I called the customer service back, because maybe I was missing something, and this woman told me that my account has been closed permanently and yes the company wanted me to pay them back for the credit they gave me, I had the gull to use this credit. I said to get this right, a company takes money from me and I closed that account and asked for my refund, this company closes that card to prevent anymore payments from that company ( which isnt fraud), NOW you guys sent me another card with the amount of my refund plus payment I made, I USE MY NEW CARD AND LEAVE A BALANCE OF $3.00 ( on purpose), and you guys closed my account ( which is unknown to me) and now your demanding I pay you guys back for the credit you gave to me IN THE AMOUNT OF MY REFUND???? She said Yes and this all made no sense. I said thanks and hung up. Beware!!Review from William M
1 star05/08/2024
Awful experience - I closed my account fully and was still charged 13$ months later. The money isn't a big deal but the fact that they mislead me and tried to steal money from me deserves to be noted. Do not open an account with them. The customer service is an utter joke - good luck getting any assistance or answers to any of your issuesReview from Misty C
1 star02/21/2024
HORRIBLE LAZY INCOSIDERATE EMPLOYEES! Not an ounce of compassion or sympathy for a loss in the family! WILL NOT RETURN CALLS IT IS LIKE THEY ARE HIDING THINGS. COMPLETE DISSAPOINTMENT WAS TOLD THAT THEY DO NOT EVEN HAVE A CORPORATE CONTACT AND WE KNOW THAT IS A LIE!!!!! I WILL FIND ONE! DON'T EVER USE THIS BANK YOU WOULD BE BETTER OFF TO STORE YOUR MONEY WITH THE HOMELESS MAN DOWN THE STREET!!!!!!!!WISH I COULD GIVE THEM NEGATIVE STARSReview from Sam G
1 star10/29/2023
Applied for and received an Aspire credit card. They Instated a $49 annual fee after I had the card for a few months. They charge "account management fees" of $5. It took me an hour to close my account, first via chat and they hung up on me and then by calling the toll free number. I paid off my account and it took 19 days to be recorded as paid, meanwhile interest was charged. They are a shady operation and should be at least fined if not driven out of business. AVOID THESE SCAM ARTISTS!!!Review from Brandon B.
2 stars04/20/2023
This company issues credit cards via Aspire Mastercard. It took them nearly 3 months to issue me out the card post approval. I called them several times regarding the matter and was only today that they were behind in the production of the cards. I informed them of how it was indeed a reckless practice to continue sending me and others card offers via mail, but not able to submit the actual cards until months later. I inevitably spoke with a gentleman by the name of *******, of whom assured me that they had a good working relationship with the Credit Burueas, and that they would be able to possibly remove the hard inquiry I took for the card, for the hardship I endured.That turned out to be inaccurate and I still have the inquiry as of today. I have been adamant regarding the card's system, refusing to accept my Visa issued debit cards via my bank(*****) of whom has a nationally recognized corporate name(*********). They'll accept the checking/routing numbers but not the debit card numbers, themselves, which in turns delays an immediate payment being processed. I have spoken to them and management regarding this particular matter, 4 times or so now. I was told that I would get a call back from a Corporate representative Monday at a time of my previous call(also called and spoked with a Manger this morning).Review from REPORT T
1 star04/04/2023
Has ANYONE received from the Bank of Missouri their Policies and Procedures, Business Practices governing use of their cards Aspire or any others? The Rep whom I spoke with stated:: I could call the "BANK" however they (no name entity) is in charge of how the fee(s) and excessive charges as well policies are made NOT THE BANK....Hmmmmmm. But the Cards are Issued by the BANK and on the Banks Website it states these are the Cards they Offer. Additionally this Individual Stated: While their Current email regarding this Impromptu Maintenance Fee of $60 could be "Rejected" is the verbiage they use, the account would be Deactivated and the $60 would still be charged, as monthly installments for outstanding balances would continue to be accepted. None of which can be Substantiated as part of their By Laws which should align with Banking and Trade Laws as they have NOT PROVIDED ANY OF US WITH SUCH INFORMATION. I BELIEVE there are some VERY QUESTIONABLE BANKING AND FINANCIAL PRACTICES HAPPENING THAT NEED THE EYES OF THE FDIC, FTC, Your STATES Attorney General Office, and include the ******** ******* ** *** ***** ** ********* SOMETHING IS DEFINITELY A MIDST.Review from Helen H
1 star03/13/2023
I Think they got me for $89.00 3/01/2023 I am a 75 year old Recent Widow trying to get my Credit Scores up so I can buy a Home and the one thing they tell you to do is pay off credit cards and open new Credit Card accounts I have done so and this is the first time I got Hoodwinked! I am from Missouri and wanted a card for when I am visiting.! Think again I will nerver pre pay a card Fee again!
Customer Review Rating
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