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Find a Location

KH Properties has 1 locations, listed below.

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    Business ProfileforKH Properties

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11120 Graben Dr Apt D, Saint Ann, MO 63074
    BBB File Opened:
    5/28/2021
    Years in Business:
    21
    Business Started:
    10/31/2002
    Business Incorporated:
    10/31/2002
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Since 2017 I have lived in this apartment complex. My rent has been raised 5 maybe 5 times, 3 times in the middle of my lease. This last breach of contract involves a $125 per month increase, in addition to the annual rent increase, and a threat of eviction 5 months into my current lease. I can produce my renter ledger with no missed or late payments from 2017 to date. The threat of ruining my record as a renter, the added cost, and the threat of becoming homeless are causing an unfair burden on me mentally. I am sure this is not the first time this property has participated in this unlawful business practice and taken advantage of a person's fear of becoming homeless.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tayler C

    1 star

    02/07/2022

    Don't waste your time with KH Properties or Metro Apartments. These *luxury* apartments are literally overpriced ***** motels. They run "specials" in order to get new tenants in while actively overcharging current tenants. The neighbors are RIDICULOUS. I can't even count how many times police have been here. People allow their children to scream at the top of their lungs, bang on ************** and run all over the building at all hours of the night and day. Apartments getting broken into and robbed. People threatening to shoot each other. In the middle of Wood River. These are the kinds of tenants Metro allows in because they obviously lie about background checks. They "fixed" the parking lot, only to add a concrete pad at the end that then created even bigger holes in the parking lot, how ignorant. And they were even so nice as to move our dumpsters to complete opposite ends of the complex right before we got a foot of snow. What I love most about my apartment is that there's no exhaust fan above the stove, there's multiple large cracks in the ceiling, my refrigerator shelves are held together with duct tape, the floors are so uneven none of my furniture sits right, there's a 1/4" gap between the baseboards and flooring so you can feel all the cold air blowing in, and it looks like it's right out of the 60s! (you know, even though they're "renovated") I should have turned around and walked out when I was lied to about moving into a renovated apartment and walked into this absolute disgusting mess, don't make the same mistake. You can literally rent an entire 2 bedroom house in this area for what these scumbags are charging for a one bedroom apartment with roaches.

    KH Properties Response

    02/09/2022

    We are sorry to hear that you have experienced these issues while a member of our community. If there are maintenance issues that need to be repaired, or lease violations that need to be addressed, we would love the opportunity to speak with you regarding these issues. We value you and want you to be happy in your home. Please call our office at your earliest convenience so that we can address your concerns.

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