Business ProfileforLariat Automotive Group, LLC

These people are complete scammers I called a bunch of times trying to use my policy and they keep sending me over to a voice prompt saying they are available. I tried canceling same thing.

To Whom it May *********** contacted our company to obtain information on the information you received in the mail. The representative went over what we were able to offer you regarding extended coverage on your 2015 ********** Passat. He explained you may take your vehicle back to the dealership if you prefer for all your repairs or any repair facility of your choice. You discussed numbers for payments and agreed to set up the coverage. You were told there was a waiting period of 30 days and ***** miles and you attempted to use the service on day number 16. You did call in to cancel with customer service and the activations department advised you that customer service could help you out with that, however the agent informed you of the number ************** and that they were closed between 12:30PM-1:30PM for lunch and you proceeded called at 12:32PM, 12:33PM, 12:34PM, 12:36PM, & 12:38PM. Of all those times customer service wasnt open during their lunch break. Even the Lunch prompt tells you when we reopen the phones. There was no refusing of cancellation. We will cancel and refund your account in full in the amount of $50 out of $201 of your down payment. We apologize this coverage does not cover preexisting conditions. Thank you for your time.