Business ProfileforDrive Rite

Year: 2012 Make: Chrysler Model: 200 The contract was signed on Feb 8 2024, On line 33 of the Buyer Order the total payment due was $5655. In addition to the Buyer orders, ***, the agent responsible for the sale transaction encouraged me to also purchase an extended warranty to go along with the purchase of the vehicle. Upon purchase of the vehicle I was supplied with a 30 day temp tag and was instructed to register the car and pay the taxes on the vehicle within those 30 days. On Wednesday Feb 14 2024 at 3:36pm I sent *** a text message informing him the title to the vehicle was not included and therefore I'm not able to register the vehicle or pay the taxes. *** informed me that it was not a problem and that he would get me the title within the next couple of days. As of today June 05 2024, I have returned the vehicle and demand a refund for all money paid affiliated with this contract which per Missouri Law is null and voided if failure to produce the title within 30 days. On April 19, *** provided me an additional extended temp tag that would expire on May 19 2024. On Wednesday May 29 2024 *** called me and informed me that he spoke to his attorney and was advised to refund me back my money. *** instructed me to come to their office on Tuesday June 04 at 5 pm to pick up my refund. I arrived and then I was introduced to more excuses for the refund not being ready. I was then instructed by ****, their accounting and finance manager to return today June 5th at 10 am and my refund would be ready. Upon arrival, *** produced me with a refund totalling $5500.00. This amount is less than what we discussed on Tuesday June 04 2024. Buyer Order paid: $5655 Extend Warranty paid: $243.80 (down payment) + $365.72 (monthly installments over the course of 4 months)Amount refunded as of June 5 (which I will not cash until the full amount owed is paid to me) $5500 Amount remaining due and owed to me is : $764.52