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Find a Location

Intergrated Concept Installations has 1 locations, listed below.

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    Business ProfileforIntergrated Concept Installations

    Basement Remodeling
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2022

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Intergrated Concept Installations offers interior carpentry, drywall, cabinets, doors, office furniture installers, office clean out, plumber, bath and kitchen remodel and painting.

    Products & Services

    Integrated Concept Installations offers interior carpentry, drywall, cabinets, doors, office furniture installers, office clean out, plumber, bath and kitchen remodel and painting.

    Business Details

    Location of This Business
    Saint Louis, MO 63133-1214
    BBB File Opened:
    4/19/2018
    Years in Business:
    6
    Business Started:
    3/5/2018
    Business Incorporated:
    3/5/2018
    Accredited Since:
    12/6/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • ICI LLC
    • I.C.I. LLC.
    • Integrated Concept Installations LLC
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    8:00 AM - 4:30 PM
    Su:
    11:00 AM - 6:00 PM
    Business Management
    • Mr. Tommy L Valiant, Owner
    Contact Information

    Principal

    • Mr. Tommy L Valiant, Owner

    Customer Contact

    • Mr. Tommy L Valiant, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/28/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    1/21/23, 1/26/23, and 1/27/23 Did you get it figured out / guys ready to roll at ten Got to get payment in order to get anything at store You should have payment! I got it now?? On the way to Depo will be there closer to 1030 letting it warm up some in handling that siding so it’s not to brittle My guy rich should be there any min This was the amount of bid , and what i paid you last night , minus 305.00 for supplies Contract has a flat fee of 1300. 00 dollars with a retainer/downpayment of 895.00 Signed contract O over paid you 435.00 dollars. You received two zell payments , 945.00 (down payment) CONTRACT says Downpayment of 895.00 Total payment on contract was 1300. 00 dollars, you got two payments from zelle of 945.00 plus 785.00 equals 1730.00 Minus what is on signed contract of 1300.00 You owe me 430.00 dollars Please submit overpayment by Zelle to me of 430.00 dollars! When are you going to pay me? I only received 945 plus 785 I didn’t get that payment last night Check again Chase Bank said it was delivered! It didn’t till today And 785 is what i paid you last night Ok you were still over payed, read contract and please pay me 430.00 dollars It didn’t come thru till today I just paid my guy Why acknowledge this contract that you text me if you’re not going to abide by it you know that it was discussed and I resent it according to your orders why you didn’t sign it wether it be intentional or unintentional you acknowledged it That's why you paid the 945 not 895 as agreed because it was in plain sight to you the whole until you saw You didn't sign it but if you wanna deal like that I'll sent you're 125 back since you didn't sign it but we'll sever our business ties after that /nothing personal just business you tell me yes or no I overpaid you 430.00! Thats the bot*** line. You cant tell me about not honoring a verbal commitment for a outlet that you say cost 125.00 ! And that was not used! And then say its in the contract, 125.00 to troubleshoot (electrician flips switch in circut breaker) So What happen to the 125.00 outlet for the laundry that i paid for with supplies?? Keep it! I will chalk all this up to game and notify the bbb as you suggested! Don't worry i will not be contacting you again!!$
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joyce A

    5 stars

    02/22/2024

    I hired ICI to install quartz countertops and backsplash in my kitchen. They did an excellent job. The job was completed by the date promised. All of the employees were professional and polite. They cleaned up the job site after the work was completed. ***** was available to address any concerns during and after the installation. I will definitely use the company again and refer them to my friends.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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