Business ProfileforGracious Events Space LLC

On November 4th, 2021 i inquired about an event space. ******** ****** responded telling me her deals she had going on she sent me a video of the space and i asked if i could come see it in person, she explained to me that the times that worked for me and my schedule did not work for her. i was patient and still worked with her, she asked me for 150$ deposit on a 200$ total. which makes no sense at all if that’s 75% of my deposit and you only require 50%. we negotiated and she agreed to do 100$ deposit so i sent the deposit on Monday November 8th. Once sending the deposit she sent me a full email of everything that came with the package i’d paid for as well as refund information. Her initial email states “ There are no refunds when booking in less than 30days. You can reschedule for a different date if needed due to an emergency.No deposits/funds are returned just dates rescheduled.” Being that my event is scheduled for Dec 18th 2021 that means i paid my deposit well over 30 days before my event which means it was planned longer than 30 days, her rules say no refunds under the terms of planning within the 30 days. On Dec 1st, i asked her for a refund politely and she said no refunds when we are this close to the event date… which to me makes no sense when that was never provided in the initial statement or on her place’s event page. i asked her if she could just return the refund, she ignored me after we had been exchanging words through facebook messenger for weeks, she just keeps leaving me on seen. Then she sends an email stating exactly what i just told her wasn’t in the email to try to be funny and petty, which still means nothing because she failed to provide the information earlier. This business is dirty & disgusting on the inside, it reeks of mold & moth balls. the area is junky, she did not provide what she claimed to have and this establishment should be shut down immediately!!! i’m so upset i wasted my time with this business!