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Find a Location

Pool Tron Inc has 1 locations, listed below.

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    Business ProfileforPool Tron Inc

    Pool Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    #10403 Trenton Ave, Saint Louis, MO 63132-1222
    BBB File Opened:
    6/1/1977
    Years in Business:
    47
    Business Started:
    1/1/1977
    Business Started Locally:
    1/1/1977
    Business Management
    • Mr. Gary Sansone, President
    Contact Information

    Principal

    • Mr. Gary Sansone, President

    Customer Contact

    • Mr. Gary Sansone, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I have been trying since October 4th to obtain the return of our $20,000 deposit. We decided not to pursue a pool and we have simply not been able to get anything back from them. Pooltron did not begin any detailed drawings other than the high-level marketing ones to show us the concept. The bid for the project was high but we did put a deposit down to hold a potential timeframe. However, we decided not to pursue the pool and we have been unable to obtain the return of any of the deposit. They (***************************) have sent a couple of emails saying the return is "processing" but at this point, that is obviously a prevarication of the truth. I have all the emails that I've sent and the "few" times *************************** bothered to return my inquires. The bottom line for me is that *************************** and Pooltron seem to have no intention of returning our deposit and only reply occasionally as a stalling tactic. I've lost my patience with them basically stealing a large sum of money. He admits that they are "processing" the return...which is a total lie to this point.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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