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Find a Location

Panera Bread Co has 382 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Panera Bread Co

      3630 S Geyer Rd STE 100 Saint Louis, MO 63127-1234

    • Panera Bread

      2209 Cloverdale Ave Winston Salem, NC 27103-2301

    • Panera Bread Co

      2924 E Broad St Columbus, OH 43209

    • Panera Bread Co

      600 E Ogden Ave Milwaukee, WI 53202-2604

    • Panera Bread Co

      4807 Ramsey St. Fayetteville, NC 28311

    Business ProfileforPanera Bread Co

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 48 Customer Reviews

    Customer Complaints

    248 complaints closed in last 3 years

    105 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Panera Bread Co has 382 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Panera Bread Co

        3630 S Geyer Rd STE 100 Saint Louis, MO 63127-1234

      • Panera Bread

        2209 Cloverdale Ave Winston Salem, NC 27103-2301

      • Panera Bread Co

        2924 E Broad St Columbus, OH 43209

      • Panera Bread Co

        600 E Ogden Ave Milwaukee, WI 53202-2604

      • Panera Bread Co

        4807 Ramsey St. Fayetteville, NC 28311

      Location of This Business
      3630 S Geyer Rd STE 100, Saint Louis, MO 63127-1234
      BBB File Opened:
      4/14/1999
      Years in Business:
      36
      Business Started:
      6/3/1988
      Business Started Locally:
      6/3/1988
      Business Incorporated:
      1/31/1995
      Type of Entity:
      Corporation
      Alternate Business Name
      • Au Bon Pain
      • St Louis Bread Co
      • St Louis Bread Company
      • Panera Llc
      Additional Contact Information

      Fax Numbers

      • (314) 633-7200
        Primary Fax

      Customer Complaints

      248 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/04/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Bug in salad, absolutely disgusting. I reached out to customer care they are a laughable joke. No one seemed to care there are insects in your food being served by Panera. Refund my entire order immediately!! The heck Panera. This is just disappointing. Photos attached. Clearly the lettuce and other fruits and veggies are not being washed properly. This is a health violation no one is taking seriously ?? ????
      Read More

      Customer Reviews

      48 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elizabeth K

      1 star

      07/05/2024

      Absolutely terrible. Never once can I go and have my order right. Silly me for giving them another chance when they falsely advertised all new recipes on many items that I used to enjoy but stopped getting due to the consistently low quality. Not a single item on our order tasted as it should. What they claim to be new recipes are just the same items but of an even lower quality than they previously were. The *******, **** location on ************ needs to be looked into because they just take peoples money and never make it right. They expect you to come back and place another order to replace the item instead of just refunding what they screwed up. Consumers beware! Panera in ************ is incompetent and if they do manage to make the order correctly, you can be sure the quality will be low. The manager I spoke to wasnt helpful but sounded like she had been in the middle of a great conversation when I called. Maybe she shouldve been spending that time checking orders for quality control instead of chatting.

      Local BBB

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