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Business Profile

Tile and Grout Cleaning

The Grout Medic of Greater St. Louis

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114 Customer Reviews

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  • Review from Pamela T

    5 stars

    03/11/2025

    Excellent job!! Polite, punctual, efficient. Great communication! Explained the process, warranty, double checked scope of job, color of caulk and grout before beginning work. Highly recommend!!

    The Grout Medic of Greater St. Louis Response

    03/12/2025

    Thank you for taking the time to review us on the BBB! We are very pleased that you are happy with our company and the results of our work. We hope to work with you again in the future!
  • Review from Linda S

    5 stars

    03/07/2025

    I met with **** the owner of Grout Medic and liked his knowledge of his product and how he explained exactly what he intended to do to fix our dreadful shower!! We have only been in our house for 18 months and the shower was truly awful. The owners before us did a quick job of trying to make the shower look presentable. Lily and ******* spent 12 hours here today working on the shower. It was a pleasant experience having them in our home and the job they did was VERY professional. I am an Interior Designer and would definitely recommend this company to clients and realtors.I am very glad I hired Grout Medic and would hire them again if needed.Bravo ??

    The Grout Medic of Greater St. Louis Response

    03/11/2025

    Thank you so much for taking the time to leave us a review. We appreciate your feedback and are so pleased you are happy with the results!
  • Review from Maureen W

    5 stars

    03/01/2025

    They did a great job! Everyone we worked with was friendly and helpful. The floor looks brand new. I say 5 star.

    The Grout Medic of Greater St. Louis Response

    03/11/2025

    Thank you for choosing The Grout Medic of St. Louis! Were so happy to hear you had a great experience with our team. We love what we do and providing outstanding grout and tile restoration services is always our goal!
  • Review from Toni G

    5 stars

    02/26/2025

    ***** was very professional and did a great job, our bathroom looked brand new!Well worth the price which was very reasonable. Highly recommend!

    The Grout Medic of Greater St. Louis Response

    03/11/2025

    Thank you for choosing The Grout Medic of St. Louis. We hope to be your go-to company for all of your grout and tile restoration needs. We really appreciate you taking the time to share your feedback with us. Thank you again!
  • Review from Chris R

    5 stars

    01/04/2025

    On time, friendly and informative applicator, services performed as described! 10 out 10.

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    ***** - Thank you for taking the time to leave a review for us. Very grateful you are happy with our services. Happy New Year!
  • Review from Michael Y

    5 stars

    12/20/2024

    Our tech arrived early, and finished the job early.Everything looks great!

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    ******* - Thank you for taking the time to review us. We appreciate it and are grateful you are happy with our services.
  • Review from Larry N

    5 stars

    12/17/2024

    It was very professional with a great person who was helpful.

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    ***** - Thank you for taking the time to review us here. We appreciate it and are grateful you are happy with our services.
  • Review from Andy K

    5 stars

    12/05/2024

    Showed up on time, excellent service, fantastic job. Very courteous and helpful. Put everything back in its place. I would recommend them highly. 5+

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    **** - Thank you for taking the time to review us here. We appreciate it and are grateful you are happy with our services and our team. We are always here if you need anything further!
  • Review from Nan L

    5 stars

    11/07/2024

    I had a very good experience with the two Grout Medic Employees. They came in, got to work, and the finished products looks brand new. Im very happy and hope that the grout stays looking as nice as it does now.

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    *** - Thank you for taking the time to review us here. We appreciate it and are grateful you are happy with our services and our team. We are always here if you need anything further! Your grout will stay clean now!
  • Review from Janice S

    5 stars

    10/31/2024

    Grout Medic did a great a great job of steam cleaning and sealing a fairly large area in my kitchen, laundry room, powder room and hallway. The flooring looked pristine when they finished. The pricing, process and particulars were explained before they started and instructions were given after they finished. The workmen were pleasant and answered any questions that I had as they worked.

    The Grout Medic of Greater St. Louis Response

    01/07/2025

    Thank you for choosing The Grout Medic of St. Louis. We hope to be your go-to company for all of your grout and tile restoration needs. We really appreciate you taking the time to share your feedback with us. Thank you again!

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