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Business Profile

General Contractor

Hurst Construction & Renovations, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/19/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Every time I gave him $12,500 the money went somewhere beside paying his subcontractors, so I had to pay them. The framers never showed up because they never were paid. He never paid them. After the foundation was done I gave him another $12500 for the next faze which was framing and they did not show up. So, we had to get a mason. My framing was never done by a professional and I paid for that to be done by a professional. I gave him another $12500 for the next faze which was for sheet rockers. No, sheet rockers showed up. His kid and he showed up a little bit to help his kid. All my ship lap is cut so crooked that it does not match up to the door frame. I have to fill in the cracks myself. We had a licensed plumber and the faucet blew up and the plumber fixed that. His twenty year old son did the out lets for the electrical work and he had to come back out and fix that. The inspector would not pass the inspection for something that has nothing to do with the work being done. The inspector is concerned with the garage. The final payment is $12500.00 and I don't think I owe them anything. I want a zero balance with this business and I want no further contact with the business.

    Business Response

    Date: 12/18/2023

    We have completed the job, per the scope, and it has passed inspection with the county.  The consumer needs to pay for the completed work. Please see the attached documentation.

Hurst Construction & Renovations, LLC is NOT a BBB Accredited Business.

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