Business ProfileforBass Pro Shops

Purchased a Tracker Targa 19 TE in March 2024. The transducer was positioned such that a ton of water was coming over the engine mount whenever the boat was moving. We repositioned it ourselves & fixed that problem, but the boat was still taking on water. Boat went in to the service center for a recall and to check for leaks. They took it upon themselves to move the transducer back to the original position (without asking), & made it so water was coming into the boat again. We repositioned it AGAIN. Then we tried to use the Active ************** get it to turn on, so it went back to the shop. They took it out for a water test & reported that the Active Trim worked fine, but no techs were there to show me. We then saw Active Trim in use on another ***** tried again on our ***** ****** still would not turn on. Back to the shop. Come to find out THE **** LIED! Active Trim wasnt enabled from the factory! They enabled it, took it out for another water test. THEY RAN THE **** INTO THE ***** Caused damage to the *************** Active trim still did not work properly, they found out the boats dont come with the module for it! They only have the button, its not even a factory add*on option! They paid to repair the damage and repaint that side of the ***** but the boat will never be the same. It all could have been avoided if the tech hadnt LIED in the first place! All of the stickers had to come off for the repaint * they knew this for weeks, knew that all of the registration stickers needed to be replaced, and didnt think to get a replacement DMV registration sticker for it. Doubt Ill ever get that from them, Ill probably have to take time off work and go to DMV myself for that one. We also got the upgraded flooring, it's already bubbling when it gets wet and hot because it isnt glued down in spots. According to their warranty people, thats how its supposed to be. $65K lesson * Tracker boats are junk, and the service departments LIE and DONT CARE