Business ProfileforMidas of Springfield

The service took place on 9/13/2023 at store 5330. The invoice was *******. I paid this transaction using my Apple Wallet linked to my Discover card and was charged $501.73. The following day the sales clerk called me and said that the transaction never went through. I gave her my Chase card to use for the payment over the phone. I was charged a second time on that card for $494.86 for that service of 9/13. I have gone over 3 times personally to the store to try and resolve this matter with promises that a check would be Mailed to me. It never has been. I have texted directly with the former district manager with promises of a check to be sent to me, it has never happened. On Oct 6th, 2023 ****** ( Regional Manager ) confirmed to me in a text message that I had been charged twice. His phone number is ************. He said a check would be mailed. On Nov 7, another series of texts telling me to go by the store to have my refund processed on my card. I did go to the store on Nov 30th, but they said they couldn't do the return on my card. Apologies were made, but NO action and NO refund was sent. My last two texts with ****** went unanswered- Jan 15, and March 22,2024. I returned to the store location again to inquire about my refund. The manager said the business had been sold and it was out of their hands. I have attempted a refund on both of my CC's. Due to the time frame, they are unable to process this claim now. This has been the shadiest and most disreputable business practice I have ever been exposed to. I would like my money refunded either in Cashiers Check, Business Check or credited to one of my CC's . The invoice is for $501.73. The second charge to my Chase card of $494.86 is what I should be paid back for.