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Find a Location

O'Reilly Auto Parts has 4373 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • O'Reilly Auto Parts

      233 S Patterson Ave Springfield, MO 65802-2210

    • O'Reilly Auto Parts

      2206 Paris Rd Columbia, MO 65202-2303

    • O'Reilly Auto Parts

      1874 Highway A Washington, MO 63090-6448

    • O'Reilly Auto Parts

      63rd & 2nd Street Rolla, MO 65401

    • O'Reilly Auto Parts

      8123 Page Ave Saint Louis, MO 63130-1111

    Business ProfileforO'Reilly Auto Parts

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.66/5stars

    Average of 114 Customer Reviews

    Customer Complaints

    275 complaints closed in last 3 years

    110 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    O'Reilly Auto Parts has 4373 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • O'Reilly Auto Parts

        233 S Patterson Ave Springfield, MO 65802-2210

      • O'Reilly Auto Parts

        2206 Paris Rd Columbia, MO 65202-2303

      • O'Reilly Auto Parts

        1874 Highway A Washington, MO 63090-6448

      • O'Reilly Auto Parts

        63rd & 2nd Street Rolla, MO 65401

      • O'Reilly Auto Parts

        8123 Page Ave Saint Louis, MO 63130-1111

      Location of This Business
      233 S Patterson Ave, Springfield, MO 65802-2210
      BBB File Opened:
      5/1/1984
      Years in Business:
      66
      Business Started:
      11/1/1957
      Business Started Locally:
      11/1/1957
      Business Incorporated:
      10/5/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • O'Reilly Automotive, Inc.
      • Checker Auto Parts
      • Kragen Auto Parts
      • O'Reilly Automotive
      Business Management
      • Mr. David O'Reilly, Board Chairperson
      • Mr. Greg Henslee, Board Vice Chairperson
      • Chris Matlock, Customer Advocate
      • Mr. Greg Johnson, President/CEO
      • Mr. Jeff Shaw, President/COO
      • Chase Ridgley, Customer Care Supervisor
      Contact Information

      Customer Contact

      • Chris Matlock, Customer Advocate
      Additional Contact Information

      Fax Numbers

      • (417) 829-2978
        Primary Fax

      Phone Numbers

      Customer Complaints

      275 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Yes, I went online to order some brake shoes and discovered that OReilly had the cheapest brake shoes I put in the license plate in the Vin number of the car to make sure that I got the correct ones but the brake shoes were not in stock they had to have them sent over from another store so they didnt arrive till three in the afternoon. Website only showed me the brakes that I had to have sent over from another store when I arrived at the store the brake shoes did not look right. They did not even match the picture but yet the website said that they did fit a 2007 PT cruiser so I went home with my break shoes and they were not the right ones. They were way too small and they didnt have the parking brake piece that was attached to the brake shoes in the picture so I basically feel like they misled me by having a lower price than anyone else so I went there Because of the lower price but did not receive the right part for the car so I had to return to the store and I had to pay an additional $15 for the brake shoes and they actually had the shoes in the store so I had no reason to wait all day for the ones that they sent over so I have no idea what is going on in that store, but I am very disappointed in the way I was treated and the fact that I got the wrong parts for my car when I in fact Gave the license plate in the Vin number online to make sure that I got the correct parts but still got the wrong parts. They shouldve honored that price for the part. The only reason I went there was because the price was lower than everyone else but reality was it cost the exact same amount as Autozone And everybody else Ill never go to OReillys again its gotta be the worst parts store Ive ever been to in my life should be closed down and out of business for now. Ill go to ********.
      Read More

      Customer Reviews

      114 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jody G

      1 star

      06/27/2024

      Parts are okay but some of the counter people have an attitude. I called about my part, spent 200 dollars on it and to have it delivered. Some dumbass shipped it. I literally live 4.6 miles from there. If I could have driven to get it I would. Unbelievable!

      Local BBB

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