ComplaintsforRosaCare LLC
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Complaint Details
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Initial Complaint
12/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I bought RosaCare to stop hair growth at their online store for $199 Dec. 2021 I have used as recommended **** have not had any results so I had given up. I only used it about 8 times and now I wanted to try again and it does turn on at all, it made a vibrating noise and stoppedInitial Complaint
10/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I purchased Rosa Care product 10/16/2023 for $199 and after a good attempt, I realized the product didnt work at all and after reading other stories I see its a scam. I tried to find their website and I cant locate them. Now Im out all that money.Initial Complaint
10/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
RosaCare laser hair removal does not give results and now the device won't turn on. Only used a few times because no effect on hair growth. I tried to give it another chance but it no longer turns on. I read this was a scam and the company is out of business. I also bought the extended warranty. I purchased through PayPal in September of 2021.Initial Complaint
10/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered this product via ****** and have received no results from the lasee hair removal. After severla months , and now researching rhe company i find its a scam. I seek a return on the monies paid. Thank you .Initial Complaint
09/27/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a Laser Hair Removal handset for $179 from this company 12/15/22. It never worked. I tried to contact the company to no avail.Initial Complaint
09/27/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I purchased this device on *******. After a few weeks, I tried to return it because it did not work and it was burning my skin to find out it was all a scam. I was extremely upset that I might be out all that money. Since then, I have done more research and found out that many others were a part of the same scam and have filed a complaint with the BBB. I would simply just like my money back for this purchase. Please help! Thank you in advance.Initial Complaint
07/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
On July 17, 2022, I purchased an IPL unit from RosaCare under the impression that it was part of *************** I emailed the contact for ************ as the machine stopped working a few months ago (March 2023) and she suggested that I file a complaint as the company was found to be a scam.... I spent $179USD (converted to $240CAD) and can't do anything with a broken piece of trash..Please help me get justice!Initial Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I purchased the RosaCare premium IPL Hair Removal Device 7/11/22 for $179.00. I went to use it for the first time today. I googled the product to see a video of how to properly use it and discovered its a scam. Upon finding this out, and reading how this device has burned people, needless to say it wont ever be used.Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I purchased this product and the 3 year warranty in October of 2022 for $199. The product did not perform and provide the results it promised. Also, the lightbulb has already blown out less than 8 months after purchase. Website and company no longer exists to reach out to in order to utilize the warranty.Initial Complaint
06/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered this product for $179 based on reviews. It does not work. I tried contacting the company without luck.
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Customer Complaints Summary
152 total complaints in the last 3 years.
3 complaints closed in the last 12 months.