Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Citizens National Bank has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Citizens National Bank

      512 22nd Ave Meridian, MS 39301-5853

    • Citizens National Bank

      2100 Highway 19 N Meridian, MS 39307-4000

    • Citizens National Bank

      114 Grandview Blvd Madison, MS 39110-5532

    • Citizens National Bank

      5917 U S Highway 49 Hattiesburg, MS 39402-2858

    • Citizens National Bank

      PO Box 851 Madison, MS 39130-0851

    Business ProfileforCitizens National Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Citizens National Bank has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Citizens National Bank

        512 22nd Ave Meridian, MS 39301-5853

      • Citizens National Bank

        2100 Highway 19 N Meridian, MS 39307-4000

      • Citizens National Bank

        114 Grandview Blvd Madison, MS 39110-5532

      • Citizens National Bank

        5917 U S Highway 49 Hattiesburg, MS 39402-2858

      • Citizens National Bank

        PO Box 851 Madison, MS 39130-0851

      Location of This Business
      512 22nd Ave, Meridian, MS 39301-5853
      BBB File Opened:
      10/8/2003
      Years in Business:
      136
      Business Started:
      3/6/1888
      Business Incorporated:
      4/9/2003
      Type of Entity:
      Corporation
      Business Management
      • Ms. Kelly Menard
      Contact Information

      Principal

      • Ms. Kelly Menard

      Customer Contact

      • Ms. Kelly Menard
      Additional Contact Information

      Fax Numbers

      • (601) 484-5575
        Other Fax
      • (601) 607-7168
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am the victim of Identity Theft and I am not responsible for the account with Citizens National Bank (Account # **********). I advised the company that my identity was stolen and used to co-sign for an auto loan. I sent them the attached letter regarding the alleged debt and asked for the associated supporting docs so I can identify who stole my ID. I never received this information. Citizens National Bank must cease and desist any and all collection activities until it can be established that this debt is owed by me, including reporting this debt and the associated payment history to the credit bureaus. Per 15 USC Chapter 41 §1681s–2. (6) (B) Information alleged to result from identity theft: If a consumer submits an identity theft report to a person who furnishes information to a consumer reporting agency at the address specified by that person for receiving such reports stating that information maintained by such person that purports to relate to the consumer resulted from identity theft, the person may not furnish such information that purports to relate to the consumer to any consumer reporting agency, unless the person subsequently knows or is informed by the consumer that the information is correct. The Identity Theft report is attached. Otherwise, I demand validation of this debt as per USC 15 Chapter 14 §1681m. (g) (2): upon request of the consumer to whom the debt purportedly relates, provide to the consumer all information to which the consumer would otherwise be entitled if the consumer were not a victim of identity theft, but wished to dispute the debt under provisions of law applicable to that person. Citizens National Bank has a duty to promptly notify the credit bureaus of the corrections they are making to the information on this account as well as a duty NOT to continue to furnish any of the information that remains inaccurate. This is violating my privacy & my right to fair and accurate credit reporting.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.