Reviews

This profile includes reviews for C Spire's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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C Spire has 56 locations, listed below.

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  C Spire

  1018 Highland Colony Pkwy Ste 520 Ridgeland, MS 39157-2089

  
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  C Spire

  230 Frontage Rd Picayune, MS 39466-7532

  
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  C Spire

  112 Anna Dr Ste A McComb, MS 39648-6031

  
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  C Spire

  371 John R Junkin Dr Natchez, MS 39120-3823

  
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  C Spire

  1912 Highway 45 N Columbus, MS 39705-1949

  

Review Details

• Review fromChad L

  Date: 07/27/2024

  1 star
  Slow and expensive. Horrible customer service. They have a horrible website as well.

• Review fromGeorge K

  Date: 07/23/2024

  1 star
  Bought news phone can not use in my house was on phone with tech all day nothing he done worked told me that I will have to deal with it or buy new phones told him that we are on disability and that we don't have the money for new phones if they say customer ************************* then they need to give us new phones for free that will work inside so don't buy moto g 5g 2024 because they don't work inside

• Review fromGail C

  Date: 07/11/2024

  1 star
  The worse customer service I have experienced. I called every night for a week and would finally get to talk to someone only to be told "All of the technicans are already gone but I will have one call you tomorrow". Well I guess tomorrow never comes because no one has called me yet. I may have to drive to *********, MS to talk to someone and who knows if I will be able to then. I, like others that have posted, wish I could rate them zero.

• Review fromPeter S

  Date: 06/27/2024

  1 star
  My appointment was cancelled after confirmed the day prior via phone as well as receiving confirmation text. After calling on the day of the installation was cancelled with no explanation. I requested to speak to supervisor and was denied. Horrible customer service, went with another provider.

• Review fromLisa J

  Date: 06/12/2024

  1 star
  I went to CSpire to add a line . The employee quoted me a different price than what they billed me ( $150 MORE ) They are trained to talk fast and deceive you ~ They are SCAMMERS

• Review fromSonia M

  Date: 06/12/2024

  1 star
  Cspire has horrible customer service and phone service. My mother and I both went in and asked for our services to be disconnected. Now 3 months later we received a bill for services. When asked they stated we did not ask for these services to be disconnected. Yes we did and I would like to understand how they came up with over $200 in charges.
  

  C Spire

  Date: 06/19/2024

  Hi *****,Please give us a call ************** ASAP so we can work through this together!

• Review fromJamilla W

  Date: 06/05/2024

  1 star
  They have come into the Troy, Pike county community and running business crazy, they disconnect services without informing you of a bill, and once you pay whatever amount they require they still disconnect you later saying oh you didn't pay the entire bill, knowing they are the ones quoted the amount you had to pay

• Review frommatthew g

  Date: 04/16/2024

  1 star
  They have come in our neighborhood without asking. Soliciting and installing underground fiber lines. All the while, they have hit mutiple times the existing wire and broken in. The main panel for our existing carrier has also been damaged today by the installers.

• Review fromSteve J

  Date: 03/12/2024

  1 star
  They do not deserve any stars. Heartless, Evil and Mean. Best be described as a fly by night operation. I was told that the only way that my mother whom has just broken her hip could get the transfer PIN number to transfer her cellphone number is that she had to go to the store in McComb Mississippi to get it. The pin could not be sent to her cellphone because it quit working the night she fell and broke her hip. When we reached the store a Rep agreed to come to the car to verify her identity, because of her injury and condition. Once we reentered the store, he told me that only the manager could process the request. The manager would not except the Rep’s verification and she walked to car to verify and then per my mother’s request for the account number and the transfer PIN number, the manager walked back in the store and I also went in, but upon the manager’s return from the back, she would not give me the information and walked out and handed it to my mother. After we left, I looked at the card and only the account number was provided and not the transfer PIN number. Apparently ten minutes later I returned to the store and asked for the manager and the Reps told me that she had left for the day was gone for a week. I called corporate office number and they were as bad or worse. I was told several different policy’s procedures for the process of obtaining the transfer PIN number and all were wrong. They do not know what they are doing. I spent half a day trying to resolve the issue for my mother. I am a Retired Army Veteran with over 31 years of total service. This is no way to treat customers. I have no doubt that the manager felled to provide the transfer PIN number, that my mother, with a broken hip, personally requested, on purpose for what ever reason and then conveniently disappeared.

• Review fromElizahbeth E

  Date: 02/22/2024

  5 stars
  The installation team of The C Spire was very professional. Highly Recommended
  

  C Spire

  Date: 06/06/2024

  Thank you, *********! We truly appreciate your business and welcome you to the C Spire Family! Feel free to reach out to us with any questions or concerns that you may have.