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Find a Location

The Carlot has 1 locations, listed below.

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    Business ProfileforThe Carlot

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    250 East Main St., Senatobia, MS 38668
    BBB File Opened:
    9/20/2016
    Years in Business:
    11
    Business Started:
    8/1/2013
    Business Management
    • Mr. Jacob Green, Owner
    Contact Information

    Principal

    • Mr. Jacob Green, Owner

    Customer Contact

    • Mr. Jacob Green, Owner
    Additional Contact Information

    Fax Numbers

    • (662) 233-2939
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    July 11, 2022 I purchased a vehicle for a business in ********* ** on Main Street call The Carlot They have someone impersonating a salesperson thats acting as if he will help you get into any car!! My carnote was due August 11, 2022 I called the front manager ***************************** and told her about my situation and she said she would put it in the notes that I would be late paying! I also called the salesperson ******************* and told him my situation and he told me just get the payment in as soon as possible! On August 23rd only 11 days pass due on my car i only had a month was repossessed from my job with a man with a personal key leaving me stranded, desperate, and stressed needing a ride home from work! Their was absolutely no warnings or notice of repossession!! They kept my personal belongings hostage for almost 5 hours saying that the wrecker hasnt made it to the dealership with my car and belongings! I was only able to get my things after giving them the keys thats was in my possession! Once I seen my purse and belongings had been tampered with I called local authorities and asked ******** for the name and number of the towing company! ******** then became very aggressive asking me to leave while they still had my personal belongings! After further speaking with ******** she revealed that someone from The Carlot took the car from my job! I asked the clerk ***************************** why was my car being repossessed and she said carnote 11 days late and I havent payed a yo-yo payment of $500. I told her I spoke with ******************* and she said ***** work with us but not for us! I asked how much would it be to take back possession of the car thats when I was told I would have to pay the entire balance of the car $8,000, repossession fees, and wrecker towing fees! After careful reviewing my contract that was giving to me by ******************************* realized I never sign the contract! Now the Owner ******************* is impossible to get in touch with and not returning my calls!
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BEVERLY B

    1 star

    07/21/2024

    PITIFUL- HE HAS DAUGHTER POST PICS AND WHEN MEETING NIGHT AND DAY DIFFERENCE!! CHANGES HOUR METERS ( I DID NOT CATCH ) TILL TO LATE !! AGGRESSIVE BEHAVIOR WHEN TRAILER TITLE WASNT IN PACKET , I HAD TO GET TRANSFERRED ON MY OWN. WHEN CONFRONTED HE HAS STORY AFTER STORY . RUN ******* RUN , FROM DOING BUSINESS WITH THIS GROUP

    Local BBB

    BBB of the Mid-South

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