Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Barnes Crossing Auto, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Barnes Crossing Auto, LLC

              3983 N Gloster St Tupelo, MS 38804-0950

            • Barnes Crossing Auto, LLC

              2819 Highway 145 Saltillo, MS 38866-9766

            Business ProfileBarnes Crossing Auto, LLC

            New Car Dealers
            Multi Location Business

            Contact Information

            3983 N Gloster St

            Tupelo, MS 38804-0950

            Visit Website
            Email this Business
            (662) 844-1383

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Barnes Crossing Auto, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Barnes Crossing Auto, LLC

                3983 N Gloster St Tupelo, MS 38804-0950

              • Barnes Crossing Auto, LLC

                2819 Highway 145 Saltillo, MS 38866-9766

              Location of This Business
              3983 N Gloster St, Tupelo, MS 38804-0950
              Email this Business
              BBB File Opened:
              12/8/2010
              Years in Business:
              14
              Business Started:
              4/30/2010
              Business Incorporated:
              4/30/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 1300 for this business, issued by State of Mississippi Motor Vehicle Commission

              These agencies may include:

              State of Mississippi Motor Vehicle Commission

              1755 Lelia Drive, Ste. 200

              Jackson MS 39216

              (601) 987-3995

              http://www.mmvc.state.ms.us

              BBB records show a license number of 2300 for this business, issued by State of Mississippi Motor Vehicle Commission

              These agencies may include:

              State of Mississippi Motor Vehicle Commission

              1755 Lelia Drive, Ste. 200

              Jackson MS 39216

              (601) 987-3995

              http://www.mmvc.state.ms.us

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Barnes Crossing Hyundai Mazda
              Business Management
              • Mr. William Cody, General Manager
              • Mr. Joe Marshall, Owner
              • Mr. June Bradham, Service Manager BC Hyundai
              • Mr. Josh Kilpatrick, Used Car Manager
              • Mr. Kendrick Vaughn, General Manager - Mitsubishi
              Contact Information

              Principal

              • Mr. Joe Marshall, Owner
              • Mr. Josh Kilpatrick, Used Car Manager
              • Mr. Kendrick Vaughn, General Manager - Mitsubishi

              Customer Contact

              • Mr. Josh Kilpatrick, Used Car Manager
              Additional Contact Information

              Fax Numbers

              • (662) 844-0465
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I purchased a 2023 ioniq 5 from Barnes Crossing Hyundai in Tupelo, MS on 1/1/24. VIN: *****************. During the process of buying the car, I was told I was going to get a free EV charger and discount towards the installation. I was told it by the saleswoman. I was told it by the person who financed my loan. I was told it by one of the other salesman (son in law of the owner) who was talking to my parents and me while we were waiting. I was told I was going to get an email with information. After 3 weeks or so of waiting, I contacted customer service since I never got a coupon code or email. A week later they told me I didn't qualify. I was confused and asked why and they said it's because I didn't finance from Hyundai. This confused me because I got my loan directly from the dealer. After talking with my saleswoman, I found that I did finance from PNC not Hyundai, however she (and everyone else there) was unaware that was a qualification. I don't believe they were lying to me to get me to buy the car. I was actually very satisfied with my experience at the dealership. However, I think Hyundai should honor their commitment to giving me a free charger. I have been trying to contact them multiple times and gotten no responses from corporate other than why they initially denied my claim and that is why I am on here.
              Read More
              Read 8 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kaleena B

              12/17/2022

              I purchased a 2017 Hyundai Tucson from them and they sold me a lemon. I’ve had the car for 3 years and my engine went out in it already after the warranty. These people would not help me find a resolution for the problem because the warranty was out by 8,000 miles and all they was wanting to do was put me in a $25,000 car. When asked about fixing my vehicle they suggested that wasn’t a good idea because their wasn’t a warranty on the engine and they wasn’t sure how long the engine would last. So I try to get another car with the trade-in. They only offered me $5,000 and that wasn’t enough because I still owed on the car. Now I’m stuck in this predicament with no vehicle I still have to pay for and no vehicle to drive to work!! I feel like they was taking advantage of me because I was single, BLACK and a WOMAN!!! I felt like they felt I was trying to get over on them but HOW???? What do I do now???

              Local BBB

              BBB Serving Mississippi

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.