Car Dealers
Great Falls SubaruThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Car Dealers.
Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They did some major work to my truck less than a year ago. That work they did has already failed due to the tech installing something the wrong way, not to mention being told that the tech was supposedly "a really good **** tech". So not only when it was there they mis diagnosed the issue and fixed the wrong stuff (that I still had to pay for and the issue was ignored) they installed it the wrong way.Business response
09/09/2024
The job in question was cover by his extended service contract and he paid nothing for the work. His claims that the work was done incorrectly have never been substaniated or verfified. He is just a disgruntled former employee who quit of his own volition because he was moving to **********. He has since run out of money and has abused his vehicle to the point of mechincal failure. He is frivolously looking for a handout from whomever he can.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.