Apartments
Mullan Reserve ApartmentsThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
05/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I moved out of Mullan Reserve Apartments on March 29. They still have not refunded my security deposit and they are no longer returning emails. They are also trying to deduct ***** utilities costs out of the deposit even though I moved out in March. I have called and emailed several times the first few times I kept getting different excuses now they will not even return an email.Business response
06/01/2023
This previous resident has been contacted to verify that the check has been received. Although there was initially confusion with the statement about utilities, there were no charges beyond the move out date. The check number and issue date were provided which hopefully helped provide some clarification for the resident. We strive to provide exemplary customer service and encourage all residents past and present to contact ** with any questions or concerns they may have at *********************************************************.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4000 Mullan Rd
Missoula, MT 59808-5130
Business hours
Today,9:00 AM - 6:00 PM
| MMonday | 9:00 AM - 6:00 PM |
|---|---|
| TTuesday | 9:00 AM - 6:00 PM |
| WWednesday | 9:00 AM - 6:00 PM |
| ThThursday | 9:00 AM - 6:00 PM |
| FFriday | 9:00 AM - 6:00 PM |
| SaSaturday | 9:00 AM - 5:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.