Landscape Maintenance
Clear View Lawncare & LandscapingThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
07/27/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired this licensed contractor to build a patio and a yard. I have given him 6 months to complete the project, and it is still not done. The deck was not built to code (because he subcontracted someone to build the deck who was not licensed, which was NOT at all relayed to me otherwise I would not have hired his company) and he failed to pull a permit. He informed me when I hired him that he was licensed and insured. I have asked him multiple times to complete this project and he has failed to do so. I made it clear to him that this property is a rental property and this needed to be done properly.The railing is not finished and there are safety issues (rails too far apart in places, doesn't go down over all the steps, hand railings not sanded down, part of the railing not even completed).Apparently the support beams may not be the right size as well.The deck was not stained (which was part of the payment)Support beams are crooked Unfortunately, I paid this contractor most of the job payment because he said he needed the money to finish buying the supplies and couldn't continue doing the work without it. I have been more than patient and have contacted him over the past 2 months without any response. Our only means of communication have been text/phone.
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.