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Find a Location

Four Seasons Plumbing, Inc. has 1 locations, listed below.

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    Business ProfileforFour Seasons Plumbing, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.93/5stars

    Average of 124 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/21/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    30 Bella Way, Asheville, NC 28803-9511
    BBB File Opened:
    9/18/2009
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Started Locally:
    1/1/2006
    Accredited Since:
    9/21/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Number of Employees:
    23
    Business Management
    • Mr. Max Stephen Rose, Vice President
    • Mrs. Rachel A. Rose, President
    Contact Information

    Principal

    • Mrs. Rachel A. Rose, President

    Customer Contact

    • Mr. Max Stephen Rose, Vice President
    • Mrs. Rachel A. Rose, President
    Additional Contact Information

    Fax Numbers

    • (828) 687-8734
      Primary Fax
    • (828) 254-7960
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I replaced kitchen sink faucet and hot water valve did not work. Called Four Seasons and they sent a tech. He stated that I needed an expansion tank on water heater. I signed work order and when done the problem is was not fixed. Now all the other hot water faucets worked in the house., so expansion tank was not the problem plus he replaced water pressure reducing valve that I was not told of until final bill I thought it was the hot water shutoff valve because it is plastic since all other faucets were fine. It turned out that the new faucet was bad from manufacturer. Was it my fault in explaining problem? I feel that I was taken for a ride and spending **** dollars with problem not fixed.I will eat the tank but think I should be compensated for valve that I was never told about or needed. Tank not needed either but maybe water under the bridge. Would I recommend them and not in my neighborhood since we are all retired seniors and dont want them taken for a ride as they say.
    Read More

    Customer Reviews

    124 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff H

    1 star

    08/21/2023

    Took a day off from work to have a water leak detected. I couldn't get a price on the detection process over the phone. This should be a standard hourly rate. When the technician showed up, he informed me that the cost was going to be over $1000 dollars. Wast of my time and the technicians.

    Four Seasons Plumbing, Inc. Response

    08/23/2023

    Hi ****, thank you for your feedback. Our Field Manager has reached out to you regarding your experience as we would love to discuss your interaction. We are sorry we did not meet your expectations and hope to exceed them in the future.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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