Business ProfileforBlue Ridge Mountain Rentals, Inc.

We are currently renting a unit for 3 months commencing 7/15 in Blue Ridge Mountain Club. We find there is a road below the unit which for normal use would be ok. The development is full of ATV’s which are highly noisy with little to no mufflers. There is also considerable construction of new homes. Using the outdoor deck for meals and for relaxing is not a comfortable experience as the noise of heavy vehicles, construction workers trucks…and we all know how loud they are… and ATV’s are at a level that conversation is impossible. This is constant and ongoing. I have complained 3 times in writing but Blue Ridge Mountain Properties do not respond. This seems to be a common theme with their company. Our view is considering the length of time we booked for and this being an obvious occurrence we should have been told the unit was blighted in this way. We certainly would not have continued the booking had we have known, I believe the agents are not reputable in that not only do they not respond but they fail to disclose in their marketing pertinent information that a customer should be aware of in making their choice. We cannot go home as we have allowed our children to use the ****** home while we are away and I don’t trust the agents….even if the responded….to rehouse us anywhere suitable. I would welcome any advice as to our rights and recommendations for an attorney who deals in these matters should you feel it appropriate The shame is this is our second summer in *****. We help the economy playing golf 4 times a week, spending in stores and eating at the restaurants. BRMP have let your town down as we likely won’t return. I am amazed you allow them to show your support on their website. You only have to look at reviews here, yelp,etc to see what sort of business they are. I have multiple videos of the issue but it appears only photos upload below. Happy to share via email.