Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Property Management

EOG Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was recently promoted at my job * so I got transferred to ********** and I was starting work on 9/10/23. So that apartment complex was the first place to call back & we needed a place asap because we started work the next day.. So the apartment we chose & signed the lease for * they ended up renting it to someone else (with my name still on the lease) they called and gave basically said you can take this one .. I hadnt even seen it * when I got there to see it * it was roaches running around everywhere* the tub was stopped up with some kind of putty * the shower k*** was broken off * it was pieces of the wall missing and some parts hanging down. The oven was broken & dirty * the windows didnt open and it didnt have ac (which was listed on the website that it was) .. she told me that we had to go to another apartment to use the shower .. it was just a mess! I instantly asked for another apartment or my money back because I could go elsewhere.. she denied both!! So we ended up sleeping in the uhaul that night and the next morning* I called and texted her and she threatened to put all of my personal information online (name * address* birthdate* social security ************** number) !! I still wasnt backing down because $1030 was all of the money that we had! We ended up being broke * hungry & homeless since then!!! I reached out to the city of Eden * of course they were no help.. I even called the sheriff. They werent any help either ! We lost all of our money * weve being going through it since our move here! They really put us in a messed up *************** really been hard. I hope this reaches the right person.. hopefully we can get our money back soon.. we are gonna take them to small claims court in hopes to get our money back! They sent $80 back with a statement saying that * thats all I get back! I havent been able to do anything because of this situation.. they blocked me on cash app and all other platforms.. I just want my money back!

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.