Business ProfileforTopstack Resume

I had a horrible experience with this service throughout the entire process. Customer support was contacted right from the start due to a server glitch in their system that caused my resume to be delayed. As soon as I contacted customer support to clarify the problem, I was greeted with an extremely rude, unprofessional and dismissive representative named ************************* (Customer Support/Operations Support). As I was about to cancel my order due to the way the rep handled the situation, I had to get upper management involved. They offered a 10% discount and I decided to continue the process as I was promised a top writer and a quick turnaround.The first draft came in relatively quickly considering the delay in the start of my resume. The writer was responsive at first when responding to my emails. However, after asking for a revision the writer completely ghosted me and I again had to call the support line to see what was going on. Eventually, the writer replied after three days and the revisions have yet to be completed and I'm left waiting for them with no clarity or response. I'm very disappointed with this experience and feel that the writer's lack of professionalism is unacceptable.While I am saddened to have to leave such a review, I sincerely hope this review helps future customers to proceed with caution or avoid them altogether since they do not live up to their claims.I would never hire this service again