ComplaintsforLending Tree (upfront fee scam NOT affiliated with Lending Tree, LLC.)
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Complaint Details
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Initial Complaint
10/01/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
It was yesterday i had entered in to get a loan the offer was good and it was ok in my eyes to go ahead with it do you know they made me for the loan try to take the money off my card they sent me and when i told them that i couldn't they got upset and made me walk to another store i feel dumb for even believing in them scam never never have i been in trouble with my bank i am in big trouble and had this account for over ************************************************************************************************ againInitial Complaint
07/22/2024
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I was told due to being a non secure loan, I had to purchase a payment protection insurance for ****** dollars and ****** would be reimbursed back. I went to ******* to send them the money, when I looked in my account they had taken ****** & the other half wasnt reimbursed.When I told them to cancel the application, they said it was a fee for ****** to cancel it. I told them to email me the break down of the fees for the cancellation they said no until I paid the money. The gentleman was very condescending and keep say I was dumb, I kept telling him to email me the information he kept saying to pay ******.He stated now you just compromised you account and were going to take your money. I never signed anything, just answered the normal question when you do a loan on phone.Please help I dont want to loose anymore moneyInitial Complaint
07/12/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
These people have been getting ahold of me today. Trying to get me to take a loan for $5000 with no credit check or nothing period they are trying to scan me. I already send them a copy of my license because I know the name ****************** 2 was good but I didn't know they were closed but something didn't feel right so I decided to check on it and that's what they're doing. I sent you a picture of there? Phone number and my I. D.Initial Complaint
06/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had applied for a few online personal loans. I was contacted by someone claiming to be a representative of lending tree. They stated the loan was approved for ****. Monthly payments of 150 were to be made by me. I was told that because I had unestablished credit I was required to make my first loan payment in advance. I signed loan papers. I didnt have the money in my cash app account for my first bill. I told him Id contact him when I had it. 2 weeks later Id forgotten about it but he called to inquire about the payment and my collection of the loan. He had me buy bitcoin with 140 from my cashapp. I sent it to the wallet Id hed sent prior. Some time went by and he informed me that I was ti **** insurance on the loan and he needed an additional 140 to release the loan. Same process again. I have received nothing.Business response
07/05/2023
LendingTree is an Online Marketplace that allows consumers to compare financial products. LendingTree does not originate loans or render credit decisions. Our goal is to match consumers with lenders in our network and for those lenders to provide competitive loan options for the consumer.LendingTree would not directly request to access any personal or banking information or tell the consumer they are approved for a loan. Any communication regarding pre-qualified loan application and/or loan approval letters sent to the consumer would have come from one of our network partners with whom the consumer was matched through from their initial requests through LendingTree. For a list of our network partners please go to:*********************************************************.
The consumer complaint received appears to be a potential LendingTree impersonation fraud. In addition, LendingTree employee database shows no record of a ***************************** ever being employed by LendingTree. The consumer should cease all contact with the impersonator immediately. We recommend the consumer contact their local authorities to notify them if they have been a victim of fraud and need further assistance on how to handle the current situation. The consumer should also alert the credit bureaus of any potential suspicious activities on their credit report.Initial Complaint
12/20/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Literally same SCAM just happened to me ( I never thought I would ..but desperate times).I filled out a pre-approval for a personal loan with another company. The next morning I had tons of ************** from multiple companies. LENDING TREE seemed the most legit (an email confirming eligibility for 10k). A Rep called & sent me a "Verification Form" to verify my banking info : Account#, Routing# AND Personal Id/ Login. When I questioned him about it he was very calm-- said I shouldn't do anything I'm not comfortable with...when I almost hung up he said usually when people hesitate it's because it's not their Banking info.I decided to take a chance **He said they needed to deposit the money directly into my account since I had bad credit...so they'd go the backdoor route without running my credit. But this deposited money would be reported to credit bureau to boost my score. I submitted the form...he said he'd review & call back. Which he called back immediatly --. They knew I'd received a 2nd SECURITY CODE VERIFICATION for my bank. He asked me for it , I provided....then with "bad news" I wasn't approved for the loan directly (DUE TO BAD CREDIT WHICH THEY ASSURED ME WOULD NEVER BE AN ISSUE FOR ME) but to help me they'd place a small confirmation amount in my account BUT I'D HAVE TO GO TO ******* WITH A BARCODE THEY EMAIL ME TO SEND THE MONEY BACK!!My entire account was compromised ...I had to get a new one & set up all my automated payments. It also meant I had to go through re-confirmation processes to re-link my external accounts. I WAS ALREADY HURTING WITH LITTLE ACCESS TO MONEY TO BEGIN WITH. Now I have to wait longer to get other external funds as well!!Initial Complaint
05/24/2022
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I applied for a loan and a company called Lending Tree contacted me and asked for my information including social, and banking info. They told me I had to send them the money they deposit into my bank through cashapp to a cashapp tag $ANGELA123HILL. It was very weird and I never got any papers to sign or emailed to me. Im very scared now that they have my information. I followed through until the end when he sent the cashapp name. It was not a business and looked like a personal scam so I stopped. I will be contacting my bank to return funds.Initial Complaint
04/22/2022
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
This company lending tree called me stating that I had been approved for **** dollar loan and proceeded to say they needed my log in information and when I refused they hung up. The first time they called and had me get a hundred dollar **** card do they could do a wire. They deposited a fraudulent check which caused my account to close. The number they called from *********** the second number was a *********** numberInitial Complaint
01/10/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I was inquiring for a loan in Credit Karma website and because of my credit score I was offered a loan through Lending Tree. After entering my information on the website I was approved for $10,000. Then someone reached out to me as per Lending Tree. The representative (*******) told me I needed to fill out the form in order to have the money deposited into my account in which I did. The gentleman stated the faster I furnished the information, such as loan information, the last 4 of of my social security, the bank name with routing and account numbers, plus my user ID. I then informed the gentleman through the number he called me from that the application was complete. The gentleman stated he will contact me if he needed any more information. The gentleman texted me asking me if I was available in which I replied yes. I explained to ******* that I was a little afraid to do this loan because of fraud that has been happening. ******* assured me that this is nothing compare to that. He then informed me he will be sending me portions of the loan but due to the high amount of the loan there is a security fee of $1050.00. He asked for a money order or a Zelle account. He gave me the information for the Zelle account in which I deposited the $1050.00 into that account. I kept texted the ******* asking when will I receive the funds and he kept saying to be patient. I never received the money and called ******* back the next day and found out my bank account was in a negative. I called four times and also text him for 4 days straight with no reply and no answer.
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Customer Complaints Summary
8 total complaints in the last 3 years.
3 complaints closed in the last 12 months.