Business ProfileforADESA Charlotte, LLC

Hello on 4/29 i won two vehicles on adesa clear. On 2/30 I called into adeas customer service 1800 to ask are there any fees with adesa clear as this was new to because i had to leave to go out of town and wouldn't be back until that Friday 5/3. The lady i spoke with told me there was no fees with adesa clear and then stated she would put me on hold to double check. she came back to the call and told as long as I the cars by that next monday 5/6 there would be no fees. So i processed with my plans and work. Friday morning as i was picking up the first car i noticed there was late fees of $150 per car at adesa charlotte. After i picked up the car in ******* i then called the auction direct to see if this could get waived per the conversation i checked to make sure there was no fees prior to. After calling the lady at charlotte said she would see if she could waived them but it was no grantee which as a customer i think is unfair as i did as i said i paid and pick them up on that Friday 5/3 as originally planed and i would like them to resolve this and waive these fees as i was miss lead by they employee which if i had the correct information we would not have this issues. When I bought a car from the Atlanta Adesa right after winning car the sent me a email stating all fee i could be charge and gave instructions on how to make my payment right away soi don't have this issues and this auction did not. So i was unaware and I called right away just to check and still got wrong information and now i am being penalize for their company giving wrong information. So I would Like my $300 back as I am paying this fee on 6/4 so pick up another car i am buying there. see and still spending money with the company.auction access#*********