Customer ReviewsforCarolina Digestive Health Associates, P.A.

Do not, I repeat do not use Carolina Digestive for anything, especially ********************* and his assistant.This man should not be anywhere near patients. He has the bedside manner of a ****, and his staff in the procedure room had to repeatedly remind him of maintenance medication that keeps me from having DVT's, and other items. I requested compression pants for my legs due to previous DVT's and was denied.****** performed an *** on me, only to tell me I had some rare disease, gave me a prescription that required monitoring and then tried to pass me off to another Gastroenterologist, when I questioned his diagnosis. The morning after the procedure I had a sore throat and pain.Because of the horrors of having to call the office over and over with no response, or a nasty receptionist, I chose to drive to ******** office and wait to talk to him. Two hours later I was given an opportunity to talk to ****** over the phone, not in person, never in person.I explained I was having pain and swelling and wanted to talk about the medication, telling me it has nothing to do with the **** ****** wanted to do was pass me off to yet another doctor, an ENT this time. I told him that was unacceptable, we said ****** and I reported him to the ****************. Just a few days later, I too was given the "Termination Letter" others have experienced, that I was no longer welcome at the 'Practice'.Fast forward to two weeks after Fowlers procedure, where I am in the *** Questions were raised about the *** and Fowlers diagnosis, therefore a ** Scan was performed. The ** scan showed what ****** missed, what he should have seen in the ***, what the real reason for my illness is.It is NOT what ****** diagnosed me with. Had I not questioned his diagnosis and refused to take his medication, I surely would have died at this man's hands.I see many others have had very similar issues with ****** and Carolina Digestive.Carolina Digestive: save your canned answer for court.

First appointment Male Dr did not have a female in the office as he proceeded to perform a rectal exam. I was asked if I have had a recent colonoscopy and he recommended I should. I made the appointment for this procedure, which is NOT in his building but is in the building for Horizon eye center in the same parking lot. I did the usual bowel prep solution as instructed and went for my early morning appointment. There were at least 25 people waiting in the waiting room at this Horizon eye center. I needed to use the restroom due to the prep solution and was told there was not one in the waiting area, the front office girl "buzzed" me into a large door which led into the patients recovery area, a large room where this bathroom is clearly for them to use. I could see at least 10 beds with patients in a row with people coming out of sedation, trying to stand up and get dressed and some with bare skin in the private areas. I did not want to see this but had no choice due to the position of the only restroom. I felt very uneasy and bad for these patients. I left the same way I came in, back to the waiting area. My friend "driver" since they sedate you was mortified as when I opened the door she and all the people in the waiting room could also see the patients in their glory. No privacy. They walked an elderly gentleman, at least ******************************************************** the waiting area wearing 2 diapers OVER his pants. He was still sedated. No wheelchair, no dignity. At this point I decided to leave without my procedure. The front desk girl told a nurse who followed me into the parking lot to the car and tried to convince me to go back in. No way.

*********, ******, and most of all ****** were horrible. ****** called me the day of the appointment and lied saying my insurance would not cover my colonoscopy. A preventative procedure that my PCP, who is ************** referred me for because of issues I'm having with my side. I am 49 and this is recommended for **** years and older. ****** was rude when she called back and after she said my insurance changed over the new year and no longer covered my procedure. she was accusatory of me for not checking it. Then she hung up. I called and canceled the appointment because of their unprofessionalism. I had 2 insurances Cigna and UMR . ***** told me they cover colonoscopy 100% on 1/3/23. I felt they lied because they were trying to get my money through some type of fraud. I think they should be investigated for fraud. ****** told me she could set me up with self pay. This appointment was scheduled on 10/11/2023 , which was 3 months prior. They decided to call me on the day of my appointment instead of the prior business day and disrupt my appointment. They were cold and thoughtless. They were inconsiderate of my well-being and were only concerned with scamming me out of my money. They should be fired, sued. and locked up for fraud. I left a message for the *** *************** but did not receive a call back. I left a message for two supervisors. ****** and ********* with no call back. I give all glory and praise to God for protecting me from this company. I would never recommend them. This is truly an embarrassing and humiliating experience. Thank you *****************************

Never in my life have I ever experience such rude and racist treatment. Let me start of by saying this, if you are a person of color that is dealing with digestive health issues, please go to another practice. Understand that if it decide to go here, you will receive very little empathy, verbal abuse (called me a b**** and said f*** you) when you call, and a doctor that feels comfortable protecting a racist nurse that uses profanity towards a black patient on the brink of tears pleading for help. Make no mistake, your experience will be minimized, and you will be given the blankest of stares because you as a blk/*****/or person of color dont matter here. Sadly, the blk and ***** nurses in that facility have to sit back and watch the treatment and try their best to make a terrible situation better. I will be reaching out to my local news outlet because Im not going to let another person deal with the treatment Ive experienced. This doctor thought that I would just walk out with my tail tucked between my legs, I will not. You will not silence me. Please, again, find another facility that values your time, money, and most importantly, your health.

Dear **************, Please reach out to our office and speak with any of our managers to address your experience. Please accept our deepest apologies if one of our staff members has behaved in a less than professional manner. Any such behavior is not representative of our company or staff and will not be tolerated by us.