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Find a Location

Mattamy Homes has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mattamy Homes

      2127 Ayrsley Town Blvd Ste 201 Charlotte, NC 28273-3555

      BBB Accredited Business
    • Mattamy Homes

      1020 McKee Farm Lane Belmont, NC 28012

      BBB Accredited Business
    • Mattamy Homes

      4526 Hubbard Falls Dr Charlotte, NC 28269-2356

      BBB Accredited Business
    • Mattamy Homes

      1101 Millbridge Pkwy Waxhaw, NC 28173-4508

      BBB Accredited Business
    • Mattamy Homes

      2413 Winding River Dr Charlotte, NC 28214-1055

      BBB Accredited Business

    Business ProfileforMattamy Homes

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/18/2011

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mattamy Homes has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mattamy Homes

        2127 Ayrsley Town Blvd Ste 201 Charlotte, NC 28273-3555

        BBB Accredited Business
      • Mattamy Homes

        1020 McKee Farm Lane Belmont, NC 28012

        BBB Accredited Business
      • Mattamy Homes

        4526 Hubbard Falls Dr Charlotte, NC 28269-2356

        BBB Accredited Business
      • Mattamy Homes

        1101 Millbridge Pkwy Waxhaw, NC 28173-4508

        BBB Accredited Business
      • Mattamy Homes

        2413 Winding River Dr Charlotte, NC 28214-1055

        BBB Accredited Business
      Location of This Business
      2127 Ayrsley Town Blvd Ste 201, Charlotte, NC 28273-3555
      BBB File Opened:
      1/6/2011
      Years in Business:
      24
      Business Started:
      3/22/2000
      Business Started Locally:
      3/22/2000
      Business Incorporated:
      12/7/1999
      Accredited Since:
      7/18/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 105626 for this business, issued by South Carolina Department of Labor, Licensing and Regulation

      These agencies may include:

      South Carolina Department of Labor, Licensing and Regulation

      110 Centerview Dr

      Columbia SC 29210

      (803) 896-4300

      https://llr.sc.gov/

      BBB records show a license number of 47524 for this business, issued by General Contractors Licensing Board, NC

      These agencies may include:

      General Contractors Licensing Board, NC

      PO Box 17187

      Raleigh NC 27619

      (919) 571-4183

      https://www.nclbgc.org

      Type of Entity:
      Corporation
      Number of Employees:
      44
      Alternate Business Name
      • Mattamy Carolina Corporation
      Business Management
      • Mr. Mike McElroy, Vice President
      • Mr. Robert A. Harris IV, Vice President
      • Ms. Leslie Candes, Vice President
      • Mr. Keith E. Bass, President
      • Ms. Kelly Bland, Assistant Vice President
      • Mr. Timothy P. Graney, Vice President
      • Mr. Brian Anthony Johnson, Vice President
      • Ms. Krista S. Long, Vice President
      • Ms. Kathleen M. McGuire, Vice President
      • Ms. Diane Morrison, Vice President
      • Mr. Scott Savage, Vice President
      • Mr. Philip Squires, Vice President
      • Mr. Jerome Patrick Whelan, Vice President
      • Mr. Nicholas Zittergruen, Vice President
      Contact Information

      Principal

      • Mr. Mike McElroy, Vice President
      • Mr. Robert A. Harris IV, Vice President
      • Ms. Leslie Candes, Vice President
      • Mr. Keith E. Bass, President
      • Ms. Kelly Bland, Assistant Vice President
      • Mr. Timothy P. Graney, Vice President
      • Mr. Brian Anthony Johnson, Vice President
      • Ms. Krista S. Long, Vice President
      • Ms. Kathleen M. McGuire, Vice President
      • Ms. Diane Morrison, Vice President
      • Mr. Scott Savage, Vice President
      • Mr. Philip Squires, Vice President
      • Mr. Jerome Patrick Whelan, Vice President
      • Mr. Nicholas Zittergruen, Vice President

      Customer Contact

      • Ms. Natasha Poole, Operations Coordinator
      Additional Contact Information

      Fax Numbers

      • (704) 332-3831
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I am writing on behalf of Myself(*****************************), *************************** and ***************************. We need your assistance with a closing date and proper repairs on the above property. In November 2022, we started the process to purchase said property. We submitted all documents immediately as requested and were told closing could take anywhere from 30 to 45 days. We are now going into 4 months and we havent closed. We are very disappointed with the entire process. The initial closing date was set for 2/5/23 and was postponed to 2/23/23 and now we do not have a closing date at all. 1/24/23 we had a walk thru with ****(Project Manager) and was very shock that the house needed several repairs. **** assured us all repairs would be completed by closing. On 2/23/23 thirty minutes prior to closing we did a what we thought was our final walk thru and the repairs were not completed. We fell in love with Mattamy homes and was expecting the same quality of workmanship as the Model home. 3/8/23, I did a walk thru with **** and to me it appeared as they covered everything with a flat white paint. There are two major cracks on the garage floor that were not resolved. Molding falling off the cabinets, stairs unfinished, dusty, molding poorly cut, dishwasher improperly installed etc. The neighbors have similar complaints. POOR workmanship throughout the house.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bob G

      5 stars

      07/10/2024

      Mattamy Homes stands as a paragon of excellence in the home construction industry, and I enthusiastically endorse them to prospective homeowners. The team at Mattamy Homes surpass my expectations, living up to their core values and transforming each house into a home that radiates warmth and welcome upon completion. Their commitment is evident from the outset. My experience post-construction, extending beyond any warranty period, showcased their readiness to resolve significant issues, notably when I faced a deadlock with the *** over a community remediation with my property and the easement which the *** is responsible for maintaining. I wish to particularly acknowledge the response after contacting Mattamys CEO, ************. Following our communication, I was promptly contacted by Mr. ******************** Vice President of Construction. ************** took the time to personally engage with me to address my concerns. My appeal for aid was met with swift and effective resolution. Without Mattamys involvement, the likelihood of achieving such a satisfactory resolution would have been uncertain. Mattamys consistent fulfillment of their promises and service, coupled with their proactive approach, has solidified my confidence in their integrity as a builder.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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