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Business Profile

Hospital

Novant Health, Inc.

Headquarters

Reviews

This profile includes reviews for Novant Health, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Novant Health, Inc. has 42 locations, listed below.

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    Customer Review Ratings

    1.25/5 stars

    Average of 56 Customer Reviews

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    Review Details

    • Review fromAH

      Date: 04/29/2024

      1 star
      November 30th, 2023,My11-year-old daughterfeelingdizziness and nauseous.I took her to Novant Health Medical Center located at ********************************************************************************* daughterwasLeslie *****************************.He administered anelectrocardiogram examonmy daughter.After the test was completedhestated thatmy daughtersheartwas fine,and then he approached me where I was sitting in the examination room, saying "sometime people have irregular heartbeat . "At the same time, hesuddenlyand unexplainablyplacedhis hand onmy right breast andpressed down.I was shocked andhorrifiedthat he would make such an obvious sexual physical action. After I was sexually harassed by **************** *****************************, I called Novant times andexplained my horrendous experience, Eventually months later,I received a phone call from Novant **************** ***********************. After asking me many questions about our experiences with **************** *****************************, she gave me a promise to waive my daughters emergency room medical bill and give memonetarycompensationdue toseverity of my situation.She asked me to figure outhowamountI wanted andcalled her back.However, a few days ago,Ireceived a letter from ***********************,with the justification that the Doctor touching my breast was simply toassist with the description of the patients ( My Daughter)condition this is clearly to cover the truth thatI was abused andsexually harassed by ******************* and denied what she had promised to me.The facts are:1.I was not the patient,there was absolutely no medical reasonfor ******************** totouch me in a sexual nature.2.My Daughter had no heart issue which is documented in her medicalrecords, so what possible motive would a Doctor have to further describe my daughters examination by touching my breast?! Thereclearly is no medical reason forDr.********** egregious actions.There is only one reasonable conclusion, sexual harassment.
    • Review fromGeraldo C

      Date: 04/25/2024

      1 star
      The Novant Health in ************, ** had collected my insurance card (AETNA) and made notes about it and returned it to me. Following the process, I had 2 cataracts surgery. At the end, the hospital was not part of the in network hospitals from my Aetna plan, but the hospital did not say anything and later charged me with 9K for outpatient surgery that took less than an hour. The anesthesiology is part of the plan, but not the hospital. While I could do the surgery for free on ****** hospital, the Novant Health did not move a ***** to tell me my insurance was not part of the plan. That seems so unneeded, unethical and not professional. It looks like a type of "stealing" under the law. They could do much better and they have good doctors there. Hope they wake up one day....
    • Review fromMarla A

      Date: 04/04/2024

      1 star
      Caution! Their doctors are listed as Specialists, but are NOT knowledgeable. I was sent to a sleep specialist (****************) for my Narcolepsy, who informed me he knew nothing about it and refused to provide continued treatment. NC Medical Board states he cant claim to be a sleep specialist and NOT know how to treat Narcolepsy. Novant says they wont discuss why they list him as a sleep medicine specialist. When my extended release medication (8 hours) was unavailable, he rewrote a script for the 4 hour tablets cutting my dosage by more than half! I cannot stay awake without my meds, so this prevented me from being able to function. My family doctor was told to take over my care, and she corrected the prescription. How is it legal for Novant to say a Dr. is a sleep specialist, when he doesnt know anything about treating Narcolepsy? His lack of knowledge pushed back an appointment I could have had with a doctor that could continue to provide my needed meds. Reading his notes in my chart, there is more evidence of his lack of knowledge regarding how to prescribe for Narcolepsy. He states I have insomnia.except insomnia and narcolepsy are definitively different. If a Narcoleptic takes medicine thats for Insomnia, it makes our Narcolepsy worse. Of course there isnt anyone responsible that I can talk to. Trying to find corporate phone numbers and emails is impossible. Patient resolution was argumentative. Record your visits so you have documentation of everything they say. Take someone with you. None of this can be legal, but Im not wealthy enough to file a lawsuit!
    • Review fromTheresa H.

      Date: 03/15/2024

      1 star
      I have enormousely ask Novant Health, Inc. to stop emailing me as I am not the person they are emailing. I have told them that if they continue to send me emails I was going to report them, so I am. I have NEVER been to his hospital. I think the other person with my email should change their email.
    • Review fromLawrence E

      Date: 03/14/2024

      1 star
      Their ********* ER in ** - Grossly overcharged for a sore arm!!!... $1500 dollars!!! Compared to $700 less than a year ago. I hope I never have to come back! Cannot recommend to any other prospective patients. would give ZERO STARS if I could.
    • Review fromPaul M

      Date: 02/29/2024

      1 star
      I wouldn't recommend the novant health For any medical related problems for the reason being they left my mother who was a fall risk in her own f**** at hours on numerous occasions she walks in with a lung disease and leaves by ambulance with a humble parable broken hip reached out to them numerous times no response not even an apology I even believe they even build the ******** and ******** program for their neglect so please stay far away from their thank you and have a blessed day
    • Review fromDavid F

      Date: 01/26/2024

      1 star
      Novant's ************ emergency room is the worst. Went there with severe pain in lower right side - concerned about the appendix. Took vitals and left sitting in the waiting room for hours while other people were taken care of. A volunteer who asked if I wanted a blanket was the only one who talked to the nurses and doctors and eventually got me seen. I just wanted a CT scan to check the appendix! The CT technician messed up my IV & got fluid under my skin which caused my lower arm to swell. The doctor on call spent about ************************************************************************************************************ I was being discharged and would call in a prescription. Just got the bill for $8,398.05. This is what's wrong with our healthcare system! Greedy people making money off sick people and giving them poor care!
    • Review fromWilliam Y

      Date: 01/21/2024

      1 star
      If I could rate it w/ no stars I would, Novant cannot follow basics accounting principles with patient Billing's. They double Bill constantly, refuse to provide hard copy statements and try very hard to force you to use a Credit Card vs pay by check so hay can draw iy in for more double ********. I have moved all my medical over o **************************.
    • Review fromFerlandal T

      Date: 11/16/2023

      1 star
      My insurance company informed me that there was no co-pay for a Wellness visit. I scheduled the visit, then Novant Health sent me a bill. Their explanation was if you ask any questions then it becomes a regular visit. That is a bait and switch! It is a Wellness exam and the patient should be able to ask any questions. How would you know what you could or could not ask in a Wellness exam
    • Review fromKe G

      Date: 10/21/2023

      1 star
      0 stars go to Atrrium SP to better results quicker. 5.5 hours of waiting. May as well shot myself.

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